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promo-period skip

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Oct 9, 2026
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Dear Chaturbate Support Team, @punkerbarbie

We would like to ask for your assistance with an issue regarding the promotional period for a new model account.

Initially, we created an account and completed the verification process. However, we were unable to log in afterward. The system repeatedly rejected our passwords, even though we were absolutely certain that they were correct.

Since we could not access the original account, we had to create a new one and complete the verification process again.

We would like to emphasize that no documents were signed on the original account, and the promotional period was never used.

We have now successfully completed verification and signed all the necessary documents on the new account. However, the new model promotional period is not available.

Could you please review this situation and activate the promotional period on our current account? The model has not used this benefit on either account, and we believe she should still be eligible for it.

We would greatly appreciate your assistance in resolving this issue.

Thank you for your time and understanding!


Original account: Eva__Bloom
Current account: Eva__Bloomy