Hi @punker barbie
I need some assistance/clarification regarding my missing Crypto payout for the
Sep 1st – Sep 15th period.
- Username: poppyluvuuu
- Payment Method: Crypto
Situation: My payout for Sep 1–15 was expected between Sep 16–22, but I did not receive it. On Sep 22, I realized that the payee/payment details needed an update because of the system of cb. I updated my payment information on Sep 22 and received the system confirmation.
Question: Since I updated my payee details on Sep 22 (after the Sep 16–22 window started), will this unpaid amount automatically roll over and be paid out with the next cycle (Sep 16–30, paid out around Oct 1–7)? Or does support/billing need to manually re-issue it?
I’ve submitted support messages/replied to tickets but haven't received a response yet. As a dedicated, top-performing broadcaster, I would greatly appreciate it if you could check with the team and give me some peace of mind.
Thank you so much for your help!