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Stripchat account was terminated 30 minutes before the first stream started. The id + face verification process had been completed.

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Dec 10, 2025
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The reason was stated as unverified person streamed. Everyone was verified. I appealed but it was in vain. The reason for that decision was not stated. I suspected that it happened because of the use of face masks. When I looked into it, I found information that in cases where it is difficult to verify streams with face masks, a face verification is sent during the broadcast. But nothing like that has come. 😓🖐️ Can anyone help with this?

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Hello @HotWife_Pinky

Face masks are allowed on our platform, as long as you can pass the face recognition verifications.

In your case, you were additionally permanently banned from another account. Please note that once you are banned from one model account, you cannot stream on another account.

We wish you all the best in your future endeavors.
 
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Hello @HotWife_Pinky

Face masks are allowed on our platform, as long as you can pass the face recognition verifications.

In your case, you were additionally permanently banned from another account. Please note that once you are banned from one model account, you cannot stream on another account.

We wish you all the best in your future endeavors.

Hello @HotWife_Pinky

Face masks are allowed on our platform, as long as you can pass the face recognition verifications.

In your case, you were additionally permanently banned from another account. Please note that once you are banned from one model account, you cannot stream on another account.

We wish you all the best in your future endeavors.
Thanks for the quick and clear explanation. Now I can give you the facts. My account is new. A model who was already streaming joined it. Our intention was to stream under the group category (which is the current demand in our country). Our account was terminated on the first day and she was terminated two days later. The reason given is the same. Apart from that incident, there are no other issues with the accounts. Is it possible to verify a model on two accounts? We broadcast from her device due to the camera quality. But it is clear that she was not visible on both accounts at the same time. What should I do now?
Can you please explain this to me?
Thank you for your valuable time spent on this.
 
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Hello @HotWife_Pinky

Yes, it is possible to be verified on 2 (or more) group accounts. However, every model who performs has to be approved on that account before broadcasting from it.

In your case, you already sent in an appeal but it was unfortunately unsuccessful. The decision has been made to keep the permanent ban in place.

We wish you all the best in your future endeavors.
 
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Hello @HotWife_Pinky

Yes, it is possible to be verified on 2 (or more) group accounts. However, every model who performs has to be approved on that account before broadcasting from it.

In your case, you already sent in an appeal but it was unfortunately unsuccessful. The decision has been made to keep the permanent ban in place.

We wish you all the best in your future endeavors.
We did that and selected the people streaming at that time from the menu below. We knew that those using masks would receive a broadcast verification. We waited until we received it but it did not. We had completed all the other verifications before that. Without receiving a broadcast verification, the account was deactivated as an unregistered person. Our first stream. A male model was new to it and appeared on screen for the first time, but he was a little unfamiliar so he left the screen for a while. We were at a ticket show at the time and when he came back on screen, the account was deactivated. The above incident happened in a total of about 5 minutes.
The main problem we have now is that the old account of the female model who joined us has been deactivated. She has been blaming us very strongly and is very worried about it. Every time she has requested her account, she has been told about this account. So I request you to tell me how to get her account. We are ready for any verification. Please help us at this time. This industry is new to our country, so we accept that there are minor shortcomings and negligence on our part. None of these are things we do deliberately to defraud your company or anyone.
 
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We did that and selected the people streaming at that time from the menu below. We knew that those using masks would receive a broadcast verification. We waited until we received it but it did not. We had completed all the other verifications before that. Without receiving a broadcast verification, the account was deactivated as an unregistered person. Our first stream. A male model was new to it and appeared on screen for the first time, but he was a little unfamiliar so he left the screen for a while. We were at a ticket show at the time and when he came back on screen, the account was deactivated. The above incident happened in a total of about 5 minutes.
The main problem we have now is that the old account of the female model who joined us has been deactivated. She has been blaming us very strongly and is very worried about it. Every time she has requested her account, she has been told about this account. So I request you to tell me how to get her account. We are ready for any verification. Please help us at this time. This industry is new to our country, so we accept that there are minor shortcomings and negligence on our part. None of these are things we do deliberately to defraud your company or anyone.
better to search another site as stripchat is a greatest site ever all adult site are strict bec of govt rules otherwise they face issues
 
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Hello @HotWife_Pinky

Unfortunately there is nothing further we can do. People were attempting to broadcast on accounts that they were not approved on. This is considered a major rule violation.
🥹Sorry for bothering you again. The problem we have is that we verified all the people who were in the broadcast. We also confirmed this via email. As you said, when using a mask, a broadcast face verification request is not made. 😓Please help us.
 
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