This person is ineligible to broadcast. Please contact support

[symphonity]

Good afternoon, I broadcast live for three weeks from the account (sylphena), as well as my documents registered on the account (symphonity), everything was fine, but today before the stream I received a message: “This person is ineligible to broadcast. Please contact support.” I tried the verification again., but it didn’t help. I already wrote to support, but I’m worried that due to the weekend the response will be very long, so I ask you to help please

@punker barbie

 

[punker barbie]

Good afternoon, I broadcast live for three weeks from the account (sylphena), as well as my documents registered on the account (symphonity), everything was fine, but today before the stream I received a message: “This person is ineligible to broadcast. Please contact support.” I tried the verification again., but it didn’t help. I already wrote to support, but I’m worried that due to the weekend the response will be very long, so I ask you to help please

@punker barbie

I have confirmed that the support team has responded to your inquiry. Ticket #25084442

 

[symphonity]

I have confirmed that the support team has responded to your inquiry. Ticket #25084442

Good afternoon, @punker barbie thank you for your help. Yes, I received a response explaining the reason for the suspension of broadcasting. I was told that it was a protective suspension. I thought that since it was a temporary solution, the block would be lifted after a certain period of time, but it has been almost two months since the block was imposed and I still do not have access to streams, and I have not received a response to my last two messages to support on January 12 and February 5. I do not understand why, because it has been over a month and it worries me greatly. The reason for the access restriction was a goal in the room description related to self-harm, which I wrote by mistake and corrected almost immediately. I was also advised to seek psychological help, but I had no negative intentions, it happened completely by accident. I fully realize my guilt and responsibility for this misunderstanding. I really appreciate this platform; in a relatively short period of time, it has become my main source of income and has brought many positive memories into my life, and I would very much like to continue broadcasting on Chaturbate. Thank you for your time, I hope you can help me

@punker barbie