Hi @Charlie_SC,
Yesterday I tried to purchase Tokens using a virtual card. At first the purchase succeed but after a while, on the virtual card statement, the same payment was flagged as “Reverted” even if I didn’t claim a refund or anything similar. At the same time, my SC account has been suspended for “Suspicious Activity”.
I also got the confirmation from paymentico stating a “refund confirmation” which again, I never claimed. I then created a new user account on SC and changed the token payment method (with a physical card). This time everything went well; I was able to buy and use tokens, without SC suspending my account or receiving back the payment in “reverted form” from paymentico.
Now, the point seems clear, the virtual card has some unknown limitation, however, my concern remains regarding the blocked account and the “suspicious activity” stated in SC mail. Will I be in trouble for this?
Yesterday I tried to purchase Tokens using a virtual card. At first the purchase succeed but after a while, on the virtual card statement, the same payment was flagged as “Reverted” even if I didn’t claim a refund or anything similar. At the same time, my SC account has been suspended for “Suspicious Activity”.
I also got the confirmation from paymentico stating a “refund confirmation” which again, I never claimed. I then created a new user account on SC and changed the token payment method (with a physical card). This time everything went well; I was able to buy and use tokens, without SC suspending my account or receiving back the payment in “reverted form” from paymentico.
Now, the point seems clear, the virtual card has some unknown limitation, however, my concern remains regarding the blocked account and the “suspicious activity” stated in SC mail. Will I be in trouble for this?
