Verification problem

[smthtd]

Hey @punker barbie
My account Name is: Shameless_lady
I have uploaded my documents to verify my account.
They answer me: ID is not valid. Reason: Need a 2nd form of ID
Explain to me please, what does this mean?
Please help me with my problem.

 

[punker barbie]

Please contact the Support team with your request and provide your username as you have done here so they can evaluate your account and assist you.