Ban chaturbate

[jolio23]

Hello, I'm contacting you because I need help. I was banned Monday evening after submitting a request under the username jolio23. I still haven't received a response, and it's worrying me. Do you know if it's possible to contact Chaturbate support to discuss the reasons for my ban?
Thank you in advance for your help and have a good day.

 

[jolio23]

@punker barbie

 

[m3lissa]

Hello, I'm contacting you because I need help. I was banned Monday evening after submitting a request under the username jolio23. I still haven't received a response, and it's worrying me.

Hi, for what is worth, some answers come in days, others in weeks. So a week or more is not an unusual time frame to be alarmed about, like to make you think they're ignoring you.

Do you know if it's possible to contact Chaturbate support to discuss the reasons for my ban?

I'm assuming you already contacted support and that what you really want to know is if you can talk to support here on the forum. They're not here. The rep tho may let you know when your case is being reviewed by them.
Wish you luck.

 

[jolio23]

Hi, for what is worth, some answers come in days, others in weeks. So a week or more is not an unusual time frame to be alarmed about, like to make you think they're ignoring you.


I'm assuming you already contacted support and that what you really want to know is if you can talk to support here on the forum. They're not here. The rep tho may let you know when your case is being reviewed by them.
Wish you luck.

Excuse me, I just realized I forgot to translate my last message, so here it is again.

Hello, I submitted a support request on Monday evening. My concern is that I've already submitted others (for different reasons, which have often gone unanswered).

I know you're only trying to help me and that the support team won't contact me here.

I would appreciate it if you could keep me updated on the progress.

Thank you in advance and have a good evening.

 

[punker barbie]

Hello @jolio23 Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[jolio23]

Thank you for your help, have a good day.

 

[jolio23]

@punker barbie I have a quick question, is there a chance of getting answers over the weekend?

 

[Slapstick]

@punker barbie I have a quick question, is there a chance of getting answers over the weekend?

Sadly. the punker barbie account does not answer questions. The only thing the punker barbie account will tell you is 1) they've received your support message and are looking into the matter (like they just did), and 2) support has replied to your email and here is a ticket number. That's it.

Having said that, and from past experience watching this forum, I would say your chance of getting an answer over the weekend is slim to non-existent. If your's was a high priority case, I.E. the kind people who work weekends look after, it would have already been resolved.

 

[jolio23]

Sadly. the punker barbie account does not answer questions. The only thing the punker barbie account will tell you is 1) they've received your support message and are looking into the matter (like they just did), and 2) support has replied to your email and here is a ticket number. That's it.

Having said that, and from past experience watching this forum, I would say your chance of getting an answer over the weekend is slim to non-existent. If your's was a high priority case, I.E. the kind people who work weekends look after, it would have already been resolved.

Hi, thanks for your reply. It's just that the wait is particularly stressful, so I was wondering, and the answer might also be helpful to other forum users.

 

[jolio23]

Thank you so much for your help. I was contacted again and my account was unbanned. Thank you! @punker barbie @m3lissa
@Slapstick So I was lucky, they replied to me on a weekend

 

[Vixxen81]

Guys, CB support is 24/7. I get emails on the weekend in the middle of the night. Please stop telling people it isn't.