Account ban - no response from support

[FlirtyFreya]

Hello @punker barbie

My CB username is FreyaFux. My account was banned a week ago on 3/22 and I reached out to support that day but I have yet to receive a response. I also have tokens that weren’t converted to cash that I’m unable to access. I don’t have a support ticket # yet because I haven’t received a response. I hope you can help me with this, thank you in advance.

Freya

 

[Vixxen81]

You received a response. It either told you to wait for a support person to contact you or had a bunch of links in it. If it's the latter, scroll down and click no.

 

[punker barbie]

Hello @punker barbie

My CB username is FreyaFux. My account was banned a week ago on 3/22 and I reached out to support that day but I have yet to receive a response. I also have tokens that weren’t converted to cash that I’m unable to access. I don’t have a support ticket # yet because I haven’t received a response. I hope you can help me with this, thank you in advance.

Freya

I have confirmed that the support team has responded to your inquiry. Ticket #25361874

 

[FlirtyFreya]

Thank you so much. Support confirmed my suspension is lifted but it appears the ban is still active on my account. I replied back to their response to me but haven’t heard back. @punker barbie

 

[FlirtyFreya]

Hi @punker barbie , I'm just following up on this as support has said my ban was lifted but my account still shows as being banned...I would love to get back to work ASAP! Thank you.

 

[punker barbie]

Hi @punker barbie , I'm just following up on this as support has said my ban was lifted but my account still shows as being banned...I would love to get back to work ASAP! Thank you.

I have confirmed that the support team has resolved your inquiry.

 

[FlirtyFreya]

Thanks for the help! @punker barbie

 

[FlirtyFreya]

Good morning @punker barbie !

Username: freyafux
Ticket: # 25361874

I have not received notification of payment from the pay period in which I was banned, and it has been over 7 business days since the pay period ended. I reached out to support last Friday (6 days ago) asking if there would be any issue with my payment, with no response. Please help.

Thank you,
Freya

 

[FlirtyFreya]

Hi @punker barbie - just following up again as I would like to get paid. Should I open a new ticket with support? Thank you.

 

[punker barbie]

Hi @punker barbie - just following up again as I would like to get paid. Should I open a new ticket with support? Thank you.

I have confirmed that the support team has responded to your inquiry. Ticket #25361874