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Banned account šŸ¤¦šŸ»

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Sep 7, 2026
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Hello @punker barbie,


I’m hoping you can help me escalate my case with Chaturbate Support.


My Chaturbate account was banned while I was moderating the room. I was not broadcasting or doing anything unusual at the time, and I do not understand why my account was banned. AI ban I guess???

I have already contacted Support many times without getting a clear explanation or a resolution, and I do not want to keep submitting duplicate tickets.


Chaturbate username: oooops__quack

I would really appreciate it if you could ask the Support team to manually review my account and tell me the exact reason for the ban.


As far as I know, I did not intentionally violate Chaturbate’s Terms of Service. Since I was simply moderating a room when the ban happened, I believe this may have been a mistake or an automated AI action.

Thank you very much for your help.
 
Solution
I’m going to wait for punker to respond and confirm they are ā€œunable to assist furtherā€ before I do, just to make sure you have that last opportunity for a reply here. After that, it would be up to you to privately follow up directly with their official support team.

I think I’ve already taken up enough of the community’s time, and as one forum member pointed out, this matter won’t be continued here but rather by email.

Best regards to everyone, and thank you for your help @AmberCutie
Truth is, it doesn't matter what the intent was, honest mistake or not, it's not allowed and as a moderator should know better.
Sorry to correct you, but I do have a life and a professional career outside of this, this is a just a hobby for me. My role there is simply to support my model, look after the tippers, moderate the chat, and stay focused on making sure the stream runs smoothly.

Of course I try to follow the platform rules, but being a moderator doesn’t mean I’m a Chaturbate employee or that I can reasonably be expected to know every single rule or policy by heart. If I’ve made a mistake, I’m perfectly happy to be told what rule I supposedly broke and to deal with it accordingly.
 
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Sorry to correct you, but I do have a life and a professional career outside of this, this is a just a hobby for me. My role there is simply to support my model, look after the tippers, moderate the chat, and stay focused on making sure the stream runs smoothly.

Of course I try to follow the platform rules, but being a moderator doesn’t mean I’m a Chaturbate employee or that I can reasonably be expected to know every single rule or policy by heart. If I’ve made a mistake, I’m perfectly happy to be told what rule I supposedly broke and to deal with it accordingly.
I have been a model on Chaturbate for 13 years, I'm well aware of how it operates, thank you. You were told which rule you broke.
 
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Truth is, it doesn't matter what the intent was, honest mistake or not, it's not allowed and as a moderator should know better.

Well I’m not interested in going back and forth on this thread about what his intent was. Lol. I was just agreeing with you that I think that’s why he got banned. I’m exhausted from work, and getting caught up on General Hospital. :p
 
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Well I’m not interested in going back and forth on this thread about what his intent was. Lol. I was just agreeing with you that I think that’s why he got banned. I’m exhausted from work, and getting caught up on General Hospital. :p
Oh sorry. :) I thought you were disagreeing with the validity of it. My bad.
 
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Sorry to correct you, but I do have a life and a professional career outside of this, this is a just a hobby for me. My role there is simply to support my model, look after the tippers, moderate the chat, and stay focused on making sure the stream runs smoothly.

It makes me cringe every time you guys say ā€œmy model.ā€ šŸ˜‚ Just say you wanna support your favorite model.
 
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Oh sorry. :) I thought you were disagreeing with the validity of it. My bad.

I gave the frowning face because I actually do feel bad for the guy if it was a ā€œā€¦when I was a kidā€ slip of the tongue. I’ve recently come very close to accidentally blurting out that same thing myself on MFC, and I had to immediately stop myself...šŸ‘€

Whether or not he should’ve known better, I’m allowed to feel bad for the guy. Either way he’s gotta deal with the consequences like other people who’ve made that mistake, and moving forward he knows what to not say on the next cam site he joins…and will hopefully be more careful.
 
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I gave the frowning face because I actually do feel bad for the guy if it was a ā€œā€¦when I was a kidā€ slip of the tongue. I’ve recently come very close to accidentally blurting out that same thing myself on MFC, and I had to immediately stop myself...šŸ‘€

Whether or not he should’ve known better, I’m allowed to feel bad for the guy. Either way he’s gotta deal with the consequences like other people who’ve made that mistake, and moving forward he knows what to not say on the next cam site he joins…and will hopefully be more careful.
No one is saying anything about what you're allowed. You've already stated you're tired, I'm not going to push the issue. Good night, I hope you are able to rest.
 
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