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punker barbie

punker barbie

Industry Representative
Chaturbate.com From Orange County, Ca
Messages
9,575
Solutions
223
Reaction score
1,635
Points
243
Joined

Profile posts Latest activity Postings About

  • Aleloves
    Dear Shirley, may you please help me, one of my accounts: Halsey18 has been banned with no reason. I know that I haven't done anything against TOS, and they say it was due to Suspected violation of them. However no specific reason, what happened is that someone else appeared on cam before.
    sweetestapple
    I have had problems the traffic has decreased considerably, it is constantly disconnected .I would like to know if you can verify the account?
    In addition, to know if it influences the entrance of traffic at the speed of Internet, because at the moment I have 300 mb of download and 10 of load. Could it help to send more users to my room if I decide to increase it to 300 megabytes of upload and download?
    View previous comments…
    sweetestapple
    sweetestapple
    i just want to know if i upgrade my internet service to 300 mbps download and upload, that could allow more visitors?
    shapman88
    shapman88
    As Shirley said, "please contact Support@Chaturbate.com and in the subject line mention "traffic improvement." Support and tech will be able to help you from there."
    sweetestapple
    sweetestapple
    Thanks :D
    Oooop1
    Shirley, I regret all what i said and made here on this forum, only you have independent point of view which can help me to resolve this technical issue. Please.

    I didn't want to make any post here about ID and i regret that i made it but Please take a look at my situation from my point of view.
    I'm single model on Chaturbate and i don't have anybody who can protect me and find solution of this issue instead of me.
    Oooop1
    Oooop1
    On Jan 4 i got the message from Support that i need to upload another ID because my face doesnt match the photo in ID.
    *My account wasn't banned*

    I made a mistake and uploaded the same ID, even when i was able to provide another ID - International Passport.

    After this mistake my account got a ban and Support no more longer assist me.
    Oooop1
    Oooop1
    My account is still able to upload photos for age verification and there're already uploaded new photos with my another ID - International Passport, please compare both of my IDs and make sure i'm the owner of both of them.

    Thank you. Your chaturbate model - Wiiyou
    bonnienoire
    Hi, I have transferred my tokens to cash. I do not have a payment method set up and as I don't live in the US I am still deciding what the best payment method is to get my funds.
    My profile now says I have 0 tokens and have transferred it to cash. What will happen to this as I dont have the payment method set up there is no way for chaturbate to send these funds anywhere?
    My chaturbate account is bonnienoire.
    Thanks!
    punker barbie
    punker barbie
    Thank you for posting. If you convert tokens without a payment method on file they remain in your account until you provide Cb with your preferred payment method. While it may show 0 tokens, they have not disappeared. They are awaiting the information on where to send them. :)
    N
    Hi shirley after sometime today i've decide to buy 100 tokens but when i try to tip a model it's say "Unable to send tip. Please contact support."
    My account name is Narak88
    Thank you in advance!
    punker barbie
    punker barbie
    Thank you for letting me know. Support has fixed it and you can tip now,. Happy Chaturbating!
    H
    Hi shirley
    My account is Headon69
    i did some broadcast long time ago got on my account 4000 tokens .
    Today i log in my account for long time and ... ACCOUNT BANNED :) ... the 4000 tokens are still there but i cant use them :( can you help ? what happend ?
    punker barbie
    punker barbie
    Thank you for your post. Support has forwarded this case to the technical department. You should receive an update from Support within 48 hours. Thank you for your patience.
    M
    Hello Shirley , you are the last hope :) my account Meduzzza got banned today with no reason no warning no nothing ! if you could look into i would very very much appreciate it :)

    Thanks @punker barbie !
    M
    Meduzzza
    And one more thing , i cashed out 1500$ few days ago , before the banning of the account. Will i still get paid at the end of the period ?
    B
    Hello Punker Barbie.

    A couple years ago I had work on CB with my boyfriend for about a month, then our room has been banned. After many messages to support I got answer about the reason - we were look to young and our room had many complains that we look underage.
    Several days ago I email support with that story, provide photos how I look right now (29 years old) and ask permission to start new solo account [cont]
    B
    BrianTwink
    [cont] but after I send my old username myafboys they just stopped to answer me.
    Could you please tell me, this is live time bann for me? Because if the reason was that I'm look to young, why I can try to work when I'm older now=)

    Thank you!
    N
    nzhere
    Thats pretty typical of cb support.... lol at the ban for looking too young at 27. Meanwhile the girl with the face of a 12 year old sits there raking in the tokens (ehotlovea)
    N
    nzhere
    Way to go!! Brian you are now forever young in the eyes of Chaturbate
    M
    I emailed support regarding wire transfer.After identity verification,I want to recieve money by wire as a model but they said in the mail that I could send money by wire.Its confusing.Would you please help and clarify
    I
    support answer that i participate in fraudulent transactions... but i don't do this... they remove all my tokens and banned me... can you help me?
    R
    roydz
    You need to supply your username for Shirley to look into this situation please.
    punker barbie
    punker barbie
    Thank you for your post. Support has already contacted you regarding this. I'm sorry I can't be of more help.
    K
    Hello there, I'm a webcam model at MFC, my camscore is 3400 and I would like to start on Chaturbate, but the nickname Kamikiss I already in use and the account is banned, is it possible to ask for it? can you delete the account and I would create another one? It would help a lot! sorry if I'm asking too much I would appreciate your answer, best wishes for you.
    I
    help me please... my account irkablond on chaturbate is banned... i write to support but they don't answer me... please help me
    Zacjaggerr
    hi greetings username (zacjagger) my account was allegedly banned for working with family but if you check the id we are not brothers we have different last names please , check Id and u can know that is misunderstanding / on the other hand I'm nominated for some xbiz awards you can check and it's through chaturbate help
    a_haze420
    a_haze420
    Hasn't she already told you that you repeatedly kept doing it even when support told you not to? That's why you were permanently banned from what I understood. Reposting isn't gonna change it if that's what they've decided.
    shapman88
    shapman88
    Stop harassing Shirley. as her previous response said, "you ignored repeated warnings from Support concerning tags stating that you have siblings on cam with you".

    The only misunderstanding here is that you believe that by ignoring previous answers and continually asking the same question, that she will change her answer. This will not happen.
    M
    I appreciate for your help previously, I wanted to ask if it is possible to transfer my tokens by wire transfer to my Indian local bank account.Please let me know
    Str8_Curious
    Str8_Curious_ account banned last night for tos. I was doing a slide show of my own pics (non nude)
    Been a long time member with paid sub and a tipper. Help Me Please this is BS
    Z
    Hi Shirley, my username is Zenareigns,
    I changed my payment details on December 14 and support confirmed everything was ok, my tokens auto cashed out on the 16th of December using wire transfer method However, I've yet to receive anything even though it's showing I've cashed out and it's been weeks now.
    It's my first cash out and I'm struggling money wise, just wondered if you had any update?
    Thanks :)
    punker barbie
    punker barbie
    Thank you for posting. As of 1/2/2017 your bank is showing the payment as still pending. If your bank has not cleared the payment by Friday, December 12 (US date), please email Support@Chaturbate.com for help in redirecting the payment.
    Livi
    Hi Shirley!! The Chaturbate username for the current Issue I'm having is livihumanity. A few days ago I logged into my CB account to check and see how my RevShare affiliate earnings were doing and I saw $-359.14 in my payout!! I emailed support and they say that this is a refund and all my future RevShare earnings will count towards turning the negative into a zero.... [CONT.]
    Livi
    Livi
    [CONT.] I am hoping there is some way of resolving this issue so that I can still get my payout this month and not have to owe. Thank you so much for your time Ms. Shirley! xoxo
    Dev_Chris
    Hi punker,
    My user is deviousslave.
    For unlocking my account I need to send verification photos. On this account is another registered model (her name had initials I.F. from before marriage).
    Support says it's the wrong person because we sent photos with the ID and her name is different after the marriage.
    It's the same social security number and we attached a marriage certificate with the name change.
    Dev_Chris
    Dev_Chris
    For the first time in almost three weeks a very nice guy/girl read my emails, asked the proper questions and gave a fitting reply. I hope this mess will be solved and I won't need to bother you guys again.
    punker barbie
    punker barbie
    Thank you for updating me. If you need further assistance, please let me know.
    studiocb1492
    hi punker i am studio and i can not register new accounts today i get this problem "Sorry for the inconvenience, but we are unable to register your new account. Please contact customer support for further information."i hope prompt solution thank you very much. ID: estudiocb1492
    punker barbie
    punker barbie
    Hi there, please email Support@Chaturbate.com for help with this issue. As in the past, only working directly with Support will straighten out the issue.
    sweetmoon
    hello punker, is that I have friends who have had problems with their payments,and it scares me with my payments, my nick is sweetlovelyx and I still do not receive the payment of December 16-31, it is assumed that the payments are sent on the 7th of each month, my payment method is for firstchoicepay, I would like to know when they are going to send me the payment ?, ty :)
    sweetmoon
    sweetmoon
    I sent thousands of emails to chaturbate and they have not answered any messages, I do not understand for days that I'm trying to contact support
    punker barbie
    punker barbie
    Support is handling this and you should have your payment soon. You provided the payment processor info after the cutoff date for the payment period. ;)
    Lacey Whaaaaaaaat
    Hi, maybe you can help me. My account, whaaaaaaaat was hacked according to CB a few days ago. I went through the proper procedures and submitted the verification info and was able to regain access to my account and create a new password. I then did 2 shows including yesterday morning. Then in the afternoon I was unable to access my account again. I do not know why. I have not been banned or done anything wrong.
    Lacey Whaaaaaaaat
    Lacey Whaaaaaaaat
    Just realized this way you, Shirley! Is this a better way to contact you as opposed to email? Either way, thank you in advance for hopefully getting me back up and running ASAP!
    Lacey Whaaaaaaaat
    Lacey Whaaaaaaaat
    was*
    Lacey Whaaaaaaaat
    Lacey Whaaaaaaaat
    It has been resolved, hopefully! I am back in. Thank you. Hope you had a nice weekend.
    D
    Hello punker barbie! I got an old account (diannadyamond) and i would like to change payment, because this account is under a studio, and im left that and work as individual model. Asked support to change but they said create a new account but if i do i loose my 10.000 follower. On the site when i want to change payment cb said to contact support. Please help me to change payment
    Thank you!
    punker barbie
    punker barbie
    Thank you for posting. Please send an email to Support@Chaturbate.com as I am unable to help with payment choice changes. As for the new account--if you can get the studio to give you a written release from working with them, send that to the same email and you can probably keep the account.
    D
    Diammond_D
    Okay :) Sorry for delay i contacted with the studio.. What should the letter contain?
    S
    Hello there! I recently cashed out my tokens without setting up a payment information (Im new here) and it successfully "transferred them to cash" but then I received an email to set up a payment information? Will I still get my earnings sent to my newly updated payment info address? ? Will my tokens disappear like some of the other horror stories im reading about??? My account is @shyangel666
    punker barbie
    punker barbie
    Tokens never disappear--ever. Even if there is a hack, credits are given to broadcasters. The only time tokens are forfeited is for criminal TOS violations. In your case, the tokens are simply waiting for you to set up a payment method & plz don't forget to file a W9 before end of January
    S
    sugarpie666
    Is there a way to check if i already filed one??
    punker barbie
    punker barbie
    @sugarpie666 You can email Support@Chaturbate.com for confirmation your W9 has been filed. If you want to change information and submit a new one, you can download the form from https://www.irs.gov/pub/irs-pdf/fw9.pdf and submit it through your CB account. :)
    P
    Good evening
    I really need your help. Hope on your answer :(
    My nickname on chaturbate PrincessUnicorn3. I start working in November. And I get my first earnings inly 1 time in first week of December. But site banned me 31st of December and I don't understand why. They banned me and don't answer me since Monday. Don't write me reason and don't pay my earnings for 15-31 December. Please help
    daydream_sunset
    Hi, my account @daydream_sunset was banned and terminated on CB. I have had the account for a few years to watch cams. I got verified within hours last night and set-up direct deposit. Then I received an email at 3am on Jan 4 saying my account was terminated due to a violation of terms of service. I do not believe I did anything wrong- I followed the standard guidelines to become verified.
    Please help, thank you.
    Oooop1
    Why everyday Support has new version of disable verification. Today they told me TWO VERSIONS: 1st) another person on a cam 01/02/2018 2nd) The person in the ID does not match the person who uploaded age verification.
    And these two versions are wrong and i can't believe they says about me...
    If chaturbate doesnt want to see me as a part of their community then i'll leave it forever. Just let me know... :(
    View previous comments…
    Oooop1
    Oooop1
    Hi, i wrote my username the post below.
    Username is Wiiyou
    • Like
    Reactions: roydz
    R
    roydz
    Just give Shirley some time to answer as sometimes Shirley does get very busy :)
    Oooop1
    Oooop1
    she deleted the previous one post without reply. I dont know why...
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