Please help me unban my account

[Miyuyoshikawa18]

Good day, on June 28th of this year, I was in a private chat for approximately 5 hours. During that time, I chatted with the user about very trivial things; there was very little sexual content, just conversation and jokes. The most "intense" thing the user asked me to do was to remove my makeup and put on comfortable pajamas. Otherwise, it was all just conversation. He didn't make any requests that violated CB's rules. We didn't discuss sensitive topics, and neither did I. However, my account was banned, and to this day, I haven't received a response from support. Furthermore, all my money is being held (both my existing balance and the money I earned that day). I'm truly worried because I'm 100% certain that neither the user nor I violated any rules. Please help me, @punkerbarbie, because I'm desperate, and the silence from support is making me even more concerned. I'm sharing the ticket number I generated, and I thank you in advance for your valuable assistance and response.

Ticket number [1YMW02-L2P6E]
And my Chaturbate user is Miyuyoshikawa18

 

[Miyuyoshikawa18]

By the way, Chaturbate didn't send me any email telling me which rules I supposedly violated or anything like that, not a notification, not a warning, they just banned me. Immediately after that happened, I wrote to support and I haven't received any response from them since, neither about my account nor my balance. Help me @punkerbarbie, I'm really scared.

If you need anything, don't hesitate to tell me.