Account Banned and Charged

[batmanuel88]

Hello, currently waiting for a reply on my account, batmanuel88, being banned for seemingly no reason. While banned I was charged for a fan club membership. Cannot access my account settings to cancel subscriptions. Very unethical to continue charging me. Would like to hear back from support if possible @punker barbie

Thank you

 

[m3lissa]

Hi, you need to contact support directly. If you already did, then wait for their response--it can take several days to come.

Writing here does not open a ticket with support, nor is it a substitute for one. Good luck.

 

[punker barbie]

Hello, currently waiting for a reply on my account, batmanuel88, being banned for seemingly no reason. While banned I was charged for a fan club membership. Cannot access my account settings to cancel subscriptions. Very unethical to continue charging me. Would like to hear back from support if possible @punker barbie

Thank you

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.