Account Banned with no Explaination

[British_Rosie]

Hi all, i need some help and advice.
I am a full time model on Chaturbate and have been for three years now. I did my early morning show as always today and everything was fine no real problems. I then logged off to come for breakfast and I received a message from a fan asking if i had been banned and sent me a screenshot, so of course i spat out my breakfast and immediately check and low and behold, BANNED!!! no message, no email, no explaination, NOTHING!!! I have been suspended before, years ago as i figured out everything out but everything has been fine. Obviously the concern is real and very hightened as this is my main income and just a few days before payout is not good. Has anyone come across this and still been paid out? Did you manage to get your account reinstated? I have of course emailed Chaturbate through the support page that i can access, but as we all know they dont rush getting back you.

Please, any help and advice is greatly appreciated.

@punker barbie anything you can suggest or advice you can offer?

 

[prizenka]

If you were banned, how could you have received a message from a fan? I don't use other applications for communication with clients, only on the page. So I don't even know if it's allowed to write outside the page. I was looking at your last case where you had a problem because you listed another social network on the page. Maybe it would be something like this? In the past, it was different not to connect other networks to the page, now it's probably different too.

 

[British_Rosie]

hi, the fan cointacted me via my social media.

 

[Vixxen81]

If you were banned, how could you have received a message from a fan? I don't use other applications for communication with clients, only on the page. So I don't even know if it's allowed to write outside the page. I was looking at your last case where you had a problem because you listed another social network on the page. Maybe it would be something like this? In the past, it was different not to connect other networks to the page, now it's probably different too.

You can share social media.

 

[British_Rosie]

If you were banned, how could you have received a message from a fan? I don't use other applications for communication with clients, only on the page. So I don't even know if it's allowed to write outside the page. I was looking at your last case where you had a problem because you listed another social network on the page. Maybe it would be something like this? In the past, it was different not to connect other networks to the page, now it's probably different too.

Nothing has changed on my setup for over a year, I speak with viewers on Instagram and X all the time I don't mention any other platforms or cam sites verbally or in notifications. I have seen cam models smoking, drinking alcohol, people in cam that shouldn't be and animals on cam all which are not allowed the las time I checked. I wish CB would just pause the models account let them have 24 hours to sort the issue if there is one and then suspended or Ban account if the issue is not sorted.
@punker barbie Please could you help I haven't done anything this morning different to any other day and I have my rent to pay on Friday 1st Aug which is going to be a massive struggle if I cant get paid. Thank you very much British_Rosie

 

[punker barbie]

Nothing has changed on my setup for over a year, I speak with viewers on Instagram and X all the time I don't mention any other platforms or cam sites verbally or in notifications. I have seen cam models smoking, drinking alcohol, people in cam that shouldn't be and animals on cam all which are not allowed the las time I checked. I wish CB would just pause the models account let them have 24 hours to sort the issue if there is one and then suspended or Ban account if the issue is not sorted.
@punker barbie Please could you help I haven't done anything this morning different to any other day and I have my rent to pay on Friday 1st Aug which is going to be a massive struggle if I cant get paid. Thank you very much British_Rosie

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[British_Rosie]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

Thank you so much for your response, it just puts my mind at ease. I hope to hear from support soon. Thanks again.

 

[British_Rosie]

@punker barbie can I just ask, will I still get paid my tokens that I have earned this pay period? my rent is due tomorrow and with out that money that I have earned I'm going to struggle?
Still waiting to hear from Chaturbate.

Many thanks, appreciate your help.

 

[British_Rosie]

Today is the day I have to pay my bills and I'm left with nothing in account. @punker barbie could you possibly ask why I was banned and can we / I sort it I did nothing differently to everyother day. Thanks