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Account banned

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Nov 25, 2021
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Hello all, I recently signed up on Chaturbate and once my age verification was accepted I was instantly banned. this is the ban message:

Your cam has been blocked as a result of concerns regarding compliance with our terms and conditions. Please note that we have zero tolerance for underage participation on our platform or any failure to comply with applicable law. If you believe this action is in error, you may appeal this block by sending us age verification at https://chaturbate.com/accounts/age_verification/. If you have any questions or concerns relating to your account, please feel free to contact us at support@chaturbate.com.

I have messaged support and submitted the age verification. I am of age and my documents reflect that. How can I get unbanned or can I at least know why I was banned?
 
Aug 26, 2021
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You are not banned, you just need to re-do age verification. If you were banned there would be no link to appeal or upload documents, just the email address.
 
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