Account suspended & no answer

[Collie12]

Hey, my username on CB is colliecumdump12. This is the 2nd time my account has been suspended, the first was for a reason I did violate but was fixed the following day without me even contacting them, the most recent which was on December 20th, was because the thought I was “sleeping on stream” which is not accurate because I had me ass to the camera and was straddling a pillow waiting for tips. I have sent them an email and no response. They won’t allow me to send tips either, but are still charging my for my membership and fan club pages. So my tokens are there unable to be transferred to cash for payout in 4 days and unable to use, and won’t let me broadcast, yet they continue to take my money from my account and haven’t banned my profile. I am very annoyed and it’s been a week since this issue and it’s unresolved. Ideally I’d just like it to be resolved by December 31st so I can cash out my tokens at least