Account Suspension – Promotional Days and Payout Inquiry

[veyelless]

Dear @punker barbie,

I sincerely apologize for the mistake that led to my account suspension. I understand that I am responsible for this situation, and I would like to kindly ask whether it would be possible to restore the promotional days I missed during the suspension period. I would be very grateful if you could consider my request.

I would also appreciate your assistance with the following questions:

1. Daily Payout Activation
Could you please check whether my account is eligible for the Request Daily Payout feature and activate it if possible?

2. Payout Status
I converted my tokens before October 15. Could you please confirm whether I can expect to receive this payout by October 22?

Thank you for your time and consideration. I truly appreciate your assistance and look forward to your response.

Best regards,
Veyelle

 

[m3lissa]

Regarding Daily Payouts:


You'll receive an email if they issue a payment. If you don't receive such an email, there's no money coming yet.

In any case, the rep won't answer questions here--all the questions you have must be asked to support directly.

 

[Vixxen81]

Today is the 22nd.

 

[veyelless]

@punker barbie

Hello. I have not received the payout for the tokens converted between October 1 and October 15. I have contacted support, but I have not received a response. Could you please help me resolve this issue? I would really appreciate a reply and an update regarding my missing payout. Thank you!

 

[punker barbie]

@punker barbie

Hello. I have not received the payout for the tokens converted between October 1 and October 15. I have contacted support, but I have not received a response. Could you please help me resolve this issue? I would really appreciate a reply and an update regarding my missing payout. Thank you!

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• #3

@veyelless I have confirmed that the support team has responded to your inquiry. Ticket #26010334

 

[veyelless]

Dear @punker barbie,

I have checked all my emails, but I could not find any response to my questions. The only message I received was about my account reinstatement.

I converted my tokens for October 1–15, but the payout has not arrived, even though it was expected by October 22.

Could you please clarify two things?

1. When will I receive my missing payout?

2. Is it possible to activate the Request Daily Payout option on my account?


I would really appreciate your help and a clear answer to both questions.

Thank you!