Hello and @punkerbarbie,
I submitted a Daily Payout request of approximately $987 USD on Saturday, October 17th, to my Cosmo Payment account. Shortly after, my account (fitboycm1) was permanently suspended.
I am not entirely clear on the exact reason for the suspension, as I was only notified that my account violated the Terms and Conditions. However, since this payout request was submitted prior to the account action and the tokens were earned legitimately, I am writing to check the status of these funds, which are of great necessity for me at the moment.
I sent an email to support@chaturbate.com on Monday and have not received a response yet (I also sent a follow-up email today). I am posting here in hopes that you can help ensure the billing team checks my support ticket and provides clarification on the release of my payout.
Thank you very much for your time and help!
I submitted a Daily Payout request of approximately $987 USD on Saturday, October 17th, to my Cosmo Payment account. Shortly after, my account (fitboycm1) was permanently suspended.
I am not entirely clear on the exact reason for the suspension, as I was only notified that my account violated the Terms and Conditions. However, since this payout request was submitted prior to the account action and the tokens were earned legitimately, I am writing to check the status of these funds, which are of great necessity for me at the moment.
I sent an email to support@chaturbate.com on Monday and have not received a response yet (I also sent a follow-up email today). I am posting here in hopes that you can help ensure the billing team checks my support ticket and provides clarification on the release of my payout.
Thank you very much for your time and help!
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