Hello @punkerbarbie,
I hope you are doing well.
First of all, thank you very much for taking the time to read my message. I truly appreciate any help or guidance you may be able to provide.
I am writing regarding my account, lanadrater, which was banned during the verification process. I successfully submitted my passport and completed the facial verification process. After the system indicated that my verification was being processed, the account was unexpectedly banned.
I am the legitimate owner of the documents used for verification and I am fully willing to provide any additional proof of identity that may be required, including new photos, selfies, or any other verification requested by the team.
I previously contacted support regarding this issue approximately five days ago, but unfortunately I have not yet received a response. I completely understand that the support team may be very busy, and I truly appreciate their work. However, I was hoping that my case could be reviewed manually or forwarded to the appropriate department for clarification.
At the moment, I do not know the exact reason for the ban, and I would be extremely grateful for any information, guidance, or assistance you may be able to provide.
Thank you again for your time, kindness, and consideration. It would mean a great deal to me.
With sincere appreciation, lanadrater
I hope you are doing well.
First of all, thank you very much for taking the time to read my message. I truly appreciate any help or guidance you may be able to provide.
I am writing regarding my account, lanadrater, which was banned during the verification process. I successfully submitted my passport and completed the facial verification process. After the system indicated that my verification was being processed, the account was unexpectedly banned.
I am the legitimate owner of the documents used for verification and I am fully willing to provide any additional proof of identity that may be required, including new photos, selfies, or any other verification requested by the team.
I previously contacted support regarding this issue approximately five days ago, but unfortunately I have not yet received a response. I completely understand that the support team may be very busy, and I truly appreciate their work. However, I was hoping that my case could be reviewed manually or forwarded to the appropriate department for clarification.
At the moment, I do not know the exact reason for the ban, and I would be extremely grateful for any information, guidance, or assistance you may be able to provide.
Thank you again for your time, kindness, and consideration. It would mean a great deal to me.
With sincere appreciation, lanadrater