Banned without reason during stream

[Submissivesouthernbelle22]

Hi @AmberCutie !

I will copy and paste the message I just sent to CB support after getting banned for an unknown reason during my stream. Can you please assist me with this process?

"Hi! I am not sure why my account, SubmissiveSouthernBelle222, was banned from Chaturbate. I have not live-streamed / broadcasted per my usual schedule (which was daily) in over two weeks. I was towards the end of my stream this afternoon when my live-stream abruptly ended without any reason.

I do my very best to respect all rules, terms, and conditions on the site. If you could provide me with clarity on the issue and know that I did not intentionally break any rules (therefore, I still cannot figure out why I might have been banned); I am seeking a resolution on this matter and hope that you all can trust that whatever mistake I made, and once brought to my attention, it will not occur again. I sincerely apologize for the reason this has occurred.

Kind regards,

Have a great day.

PS I was not emailed with any reasoning for the ban."

Thank you in advance for any feedback or advice you may have.

 

[AmberCutie]

Thank you in advance for any feedback or advice you may have.

I don't work for CB, but I'll advise you to avoid posting your real name initials and email address in public posts in the future.

 

[Submissivesouthernbelle22]

Thank you for the advice, and I apologize, it seems I was given the wrong suggestions and name. Thanks for responding

@punker barbie should I have tagged you in my initial post about getting banned from CB today?

 

[punker barbie]

Thank you for the advice, and I apologize, it seems I was given the wrong suggestions and name. Thanks for responding

@punker barbie should I have tagged you in my initial post about getting banned from CB today?

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[Submissivesouthernbelle22]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

Thank you for getting back to me. I know this process isn't always fast, but I was wondering if you had a ticket number. Is there any way to expedite the process, or should I expect to wait a few weeks to hear back?

 

[SCRIPTA]

...Is there any way to expedite the process, or should I expect to wait a few weeks to hear back?

The @punker barbie account is an account used by various representatives that work for Chaturbate, NOT one singular person... as a notification-type account wherein they only confirm messages that have been received/sent from the Chaturbate support team. It's NOT one singular person fighting for your case, or helping in any other way. Posting here repeatedly will NOT help speed up the process, as multiple inquiries may only push you to the back of the line. You will know of Chaturbate's response BEFORE the @punker barbie knows.

 

[Submissivesouthernbelle22]

The @punker barbie account is an account used by various representatives that work for Chaturbate, NOT one singular person... as a notification-type account wherein they only confirm messages that have been received/sent from the Chaturbate support team. It's NOT one singular person fighting for your case, or helping in any other way. Posting here repeatedly will NOT help speed up the process, as multiple inquiries may only push you to the back of the line. You will know of Chaturbate's response BEFORE the @punker barbie knows.

Dang...I am fully aware of the process. I respect their strategies protecting their broadcasters, their site, and users. However, after suffering two heart attacks at 28-years-old due to missed diagnoses, this is stressful for me. I understand it is stressful for many, including the CB representatives. Thank you for your slightly biased response. There's more to my story than before suggesting that my plea for help will lead to "push [me] to the back of the line."

Respectfully,
CB Broadcaster seeking a resolution

 

[Submissivesouthernbelle22]

Dang...I am fully aware of the process. I respect their strategies protecting their broadcasters, their site, and users. However, after suffering two heart attacks at 28-years-old due to missed diagnoses, this is stressful for me. I understand it is stressful for many, including the CB representatives. Thank you for your slightly biased response. There's more to my story than before suggesting that my plea for help will lead to "push [me] to the back of the line."

Respectfully,
CB Broadcaster seeking a resolution

Respectfully, @punker barbie has provided me with a ticket number previously and it took Chaturbate 4 more days to provide me with that information.

 

[darthro]

Respectfully, @punker barbie has provided me with a ticket number previously and it took Chaturbate 4 more days to provide me with that information.

I don't think there is a ticket number issued until support actually has an answer or response

 

[punker barbie]

Respectfully, @punker barbie has provided me with a ticket number previously and it took Chaturbate 4 more days to provide me with that information.

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

 

[Submissivesouthernbelle22]

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

I am checking multiple times daily for a response from the support team; it seems broadcasters who were banned after I was banned and posted on here have at least received a response with a ticket #. I've created a wonderful community of followers on CB and hope to hear something soon. Thank you for being patient and helpful.

 

[SligoYanks]

I am checking multiple times daily for a response from the support team; it seems broadcasters who were banned after I was banned and posted on here have at least received a response with a ticket #. I've created a wonderful community of followers on CB and hope to hear something soon. Thank you for being patient and helpful.

This thread is about my favorite streamer on CB was banned a week ago and I had heard this was a place to go to ask questions. She was live while it happened and I was in the room and just not really sure what happened. I see her room is still banned and just wondered if anyone had any information as to how long any unban process might take. It seems like it happened to a bunch of streamers around the same time.

Anyway, I just miss Belle’s streams and the community she’s created on there is pretty great and I’m certain she’s missing that community as well so just wanted to ask if there was any help or information anyone on here could provide.

Thanks

@punker barbie

 

[punker barbie]

This thread is about my favorite streamer on CB was banned a week ago and I had heard this was a place to go to ask questions. She was live while it happened and I was in the room and just not really sure what happened. I see her room is still banned and just wondered if anyone had any information as to how long any unban process might take. It seems like it happened to a bunch of streamers around the same time.

Anyway, I just miss Belle’s streams and the community she’s created on there is pretty great and I’m certain she’s missing that community as well so just wanted to ask if there was any help or information anyone on here could provide.

Thanks

@punker barbie

We are unable to discuss account details with anyone except the account holder.

 

[punker barbie]

I am checking multiple times daily for a response from the support team; it seems broadcasters who were banned after I was banned and posted on here have at least received a response with a ticket #. I've created a wonderful community of followers on CB and hope to hear something soon. Thank you for being patient and helpful.

I have confirmed that the support team has responded to your inquiry. Ticket #25513106