CB SUPPORT NO RESPONSE OR WEEKS TO RESPOND

[Deleted member 69184]

Ongoing issue with CB support taking forever to answer important emails or not responding at all.

Like how many support staff does CB have? I am still waiting on responses from issues I sent a week ago! This is not acceptable.

If CB can’t handle the support tickets from its models within 48 hours perhaps you need to hire more support staff, or put a limit on how many models you allow on the site!

 

[punker barbie]

Please provide your username or ticket number so I may pass it along to our Support team.

 

[Deleted member 69184]

@punker barbie the latest ticket number is 20330148
I deleted the other ones from my email because to much time had past without a resposne(an entire week)

Is there a severe shortage of support staff? Because it should not take weeks to get a simple reply to an issue?

 

[Deleted member 69184]

Still no response from CB support and it’s now been over a week.
It should NOT take that long for a response.
@punker barbie

CB has a broken support system for models!