Hello @punker barbie i hope you feel good
I have had a long-term misunderstanding with the support service regarding bitcoin payments
I am the owner of the studio, but I have a personal account, since I work with my models on the most comfortable terms for them.
Anyway, I withdraw quite large sums every day. And every day I receive a payment less than stated according to the rules of the site, and also less than what is indicated in the letter about the sent payment.
I have tried to contact support several times to get an explanation of the criteria for payment, but I have only been able to get direct answers to three questions
1) we deduct the site's commission (I know, and the letter to the mail already deducts the commission from the total amount, but I get even less)
2) we fix the bitcoin at the time of sending (yes, this is great, because some time ago this was not the case)
3) you must be prepared for exchange rate fluctuations (I am very prepared for them, but the difference does not correspond to exchange rate fluctuations)
several times I asked at what rate the bitcoin was bought for payment to me - I did not receive an answer
several times I sent a request for an explanation of the difference - but I am ignored
today I received a payment of $ 1204 less than indicated in the letter .
and today the rules are such that I should have paid a fixed commission of $45
the letter about sending arrived at 19:10 my time, I recorded it in usdt at 20:25
from 19:10 to 20:25 the bitcoin rate only grew in relation to usdt, then how did I get $1204 less?
if you do not understand this issue, please, direct me to the person who can really explain everything to me correctly.
I think there are not many people for whom the underpayment of $1204 will be a trifle.
I have been trying to get adequate explanations from support for two years now and today they have crossed the limit of my patience.
I am waiting for information from you, who I can contact in chaturbate support to get clarifications
I can also provide all evidence of what payments actually came, as well as evidence of my requests to support on this issue
I really hope for your answer, this kind of attitude makes me despair and makes me feel negative towards the site as a whole, because I feel cruelly deceived and literally robbed, since I don’t get an explanation for what is happening
I don’t want to text here my mail address, how can I give it to you more privacy?
I have had a long-term misunderstanding with the support service regarding bitcoin payments
I am the owner of the studio, but I have a personal account, since I work with my models on the most comfortable terms for them.
Anyway, I withdraw quite large sums every day. And every day I receive a payment less than stated according to the rules of the site, and also less than what is indicated in the letter about the sent payment.
I have tried to contact support several times to get an explanation of the criteria for payment, but I have only been able to get direct answers to three questions
1) we deduct the site's commission (I know, and the letter to the mail already deducts the commission from the total amount, but I get even less)
2) we fix the bitcoin at the time of sending (yes, this is great, because some time ago this was not the case)
3) you must be prepared for exchange rate fluctuations (I am very prepared for them, but the difference does not correspond to exchange rate fluctuations)
several times I asked at what rate the bitcoin was bought for payment to me - I did not receive an answer
several times I sent a request for an explanation of the difference - but I am ignored
today I received a payment of $ 1204 less than indicated in the letter .
and today the rules are such that I should have paid a fixed commission of $45
the letter about sending arrived at 19:10 my time, I recorded it in usdt at 20:25
from 19:10 to 20:25 the bitcoin rate only grew in relation to usdt, then how did I get $1204 less?
if you do not understand this issue, please, direct me to the person who can really explain everything to me correctly.
I think there are not many people for whom the underpayment of $1204 will be a trifle.
I have been trying to get adequate explanations from support for two years now and today they have crossed the limit of my patience.
I am waiting for information from you, who I can contact in chaturbate support to get clarifications
I can also provide all evidence of what payments actually came, as well as evidence of my requests to support on this issue
I really hope for your answer, this kind of attitude makes me despair and makes me feel negative towards the site as a whole, because I feel cruelly deceived and literally robbed, since I don’t get an explanation for what is happening
I don’t want to text here my mail address, how can I give it to you more privacy?
