I have read through a few threads on how to leave a studio but I have a question. A model who left her studio two months ago still has that account open. I have told her to write support and told her to include photo of ID and a selfie. I want her to ask them not to contact the email address associated with the older studio account due to fear of retribution. Will support honor that last request, or is an automatic contact with the email joined to the old account always generated?