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ID is not Valid : Need an Identification card

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Feb 20, 2022
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Hi @punker barbie thete have been a problem with my account creation , my accounts name is bianca__x , the site keeps telling me that my id is not valid and i need to submit an identification card, I have been submitting my Scan of my valid passport and also a picture of me holding my valid passport, but as i submit it they still give me same message that i need an identification card, I think passport is a valid identification card so why do i get this error from there? i hope you can check into my account and help me get verified below attached is the error
 

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Feb 20, 2022
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Update:,

@punker barbie they emailed me and said that they can accept philippine national id , or postal id. i submitted postal ID and they still reject it saying that i should send an identification card this is very confusing
 
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May 30, 2022
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Hi @punker barbie thete have been a problem with my account creation , my accounts name is bianca__x , the site keeps telling me that my id is not valid and i need to submit an identification card, I have been submitting my Scan of my valid passport and also a picture of me holding my valid passport, but as i submit it they still give me same message that i need an identification card, I think passport is a valid identification card so why do i get this error from there? i hope you can check into my account and help me get verified below attached is the error
i have the same problem..:(
 
Upvote 0