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ID Verification Issue

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Apr 16, 2022
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Hello,
Good afternoon @punker barbie I’m writing to you because I’m in a dire situation.
My account has been blocked because my passport has expired and I will get a new one only in a month. I tried contacting support (request 19461678) explaining my situation and also sending them the official statement (which acts as a temporary passport) that proves that I applied for passport renewal but they just answered me “The ID you provided has expired, please upload a valid ID”. I also attached a screenshot with the conversation.
Thank you
 

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