Messages Disappear when you type

[NotYou]

I seem to experience this a lot, and I have no idea if it's a "me" thing or a site thing. Does it ever happen to anyone else? It has happened for a very long time, not suddenly.
usually in private Message is where I notice it - and it definitely isn't because of blocked words.

I will literally be typing in the text input field and then suddenly the WHOLE message vanishes, it's deleted. If I hit ctrl+z it doesn't undo anything, it's just gone.
It's a frustrating thing especially when you're having a conversation with the model and you have to retype the whole thing.

Has anyone else experienced it?
I am unsure if it does it on mobile, I don't use that much to notice.

 

[Stella_SC]

Hello @NotYou

This is definitely not expected behavior. I am curious to hear:

• Does the PM window visibly refresh when it happens?
• Does it happen in every room or only with certain models?
• Does it occur only with certain browsers?
• Does it happen in public chat, or only in PMs?
• Have you recently cleared your cache and cookies?

 

[NotYou]

1) Nothing refreshes, the message literally just deletes itself.
2) It's in many rooms, not one specific.
3) I only use Chrome, I have not tested any other because I do not use any other.
4) I mostly speak in PM so only notice it there, I can't remember it in public but I will try and keep an eye on that and let you know.
5) I have a new PC and it was doing it on both my old and new pc

 

[Stella_SC]

Ok interesting, it is possible that you are encountering a bug in our system. In which case, please reach out to our Support team to report it (scroll to Support & FAQ at the bottom of your page, and then Submit a Support Ticket). Be sure to let them know all this information you mentioned to me as well.

 

[MeAbc]

1) Nothing refreshes, the message literally just deletes itself.
2) It's in many rooms, not one specific.
3) I only use Chrome, I have not tested any other because I do not use any other.
4) I mostly speak in PM so only notice it there, I can't remember it in public but I will try and keep an eye on that and let you know.
5) I have a new PC and it was doing it on both my old and new pc

I think its a glitch because my husband had this happen to him as well when sending messages to our viewers. I'd report it to Stripchat's technical team.