Hi @punker barbie . My nickname is "shy_suchka". I really hope you can help me because I am stuck in a very difficult situation.
First, the technical problem: I cannot log into my account. Every time I try to log in, it says my username or password is incorrect. I tried the "Forgot Password" button, but I did not receive any reset emails. I am afraid that the email address associated with the account may have been changed, or that there was a technical glitch that caused the reset to fail.
Second, the context: Recently, I got a job at a studio to start broadcasting. I offered them my personal account, but they refused and said they would create a new one for me. I did not have access to this new account; it was fully managed by the studio's operator. I did not know that this account was purchased or that it was used to abuse the "NEW" tag. I did not have the login or password, and I did not control how it was set up.
I cannot identify the name of the studio, as they told me they never disclose it to anyone. Furthermore, they have already fired me — they said they no longer needed me and completely stopped communicating. I have no way to contact them.
I have already written to official support about this, but there is no answer yet. I am fully ready to provide any documents to verify my identity and confirm that I am the legitimate owner of this account and that I was not the initiator of this scheme.
Could you please help me figure out how to regain access to my account and resolve this situation?
Thank you so much in advance for any help.
First, the technical problem: I cannot log into my account. Every time I try to log in, it says my username or password is incorrect. I tried the "Forgot Password" button, but I did not receive any reset emails. I am afraid that the email address associated with the account may have been changed, or that there was a technical glitch that caused the reset to fail.
Second, the context: Recently, I got a job at a studio to start broadcasting. I offered them my personal account, but they refused and said they would create a new one for me. I did not have access to this new account; it was fully managed by the studio's operator. I did not know that this account was purchased or that it was used to abuse the "NEW" tag. I did not have the login or password, and I did not control how it was set up.
I cannot identify the name of the studio, as they told me they never disclose it to anyone. Furthermore, they have already fired me — they said they no longer needed me and completely stopped communicating. I have no way to contact them.
I have already written to official support about this, but there is no answer yet. I am fully ready to provide any documents to verify my identity and confirm that I am the legitimate owner of this account and that I was not the initiator of this scheme.
Could you please help me figure out how to regain access to my account and resolve this situation?
Thank you so much in advance for any help.
