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The problem with the payment

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Aug 2, 2019
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Good afternoon, @punker barbie please help. On October 22, I started correspondence with Chaturbate tech support, I was having problems with ePayservises payments. After that tech support agreed to accept the money paid to ePayservise and send my $660 to my bitcoin wallet. I provided a screenshot and transferred the money. But I didn't get any response or money later. I created another Ticket later, November 2. but I am ignored, and except for automatic responses nothing comes. Help please. Nick is McFlurry18.