This person is ineligible to broadcast. Please contact support

[andrewreed]

Hello @punker barbie , could you help please? I’d appreciate it so much!

Yesterday one model from studio where I work as a model messed up by logging into my CB account by mistake on OBS., and now it tells me "This person is ineligible to broadcast. Please contact support." although next to my name it says that it is approved, I sent a message to support but no one answers .please, can you help me with this situation so that I can work again on CB? My nickname is andrew_reed and my Code: hq3Ze9. Thank you and please help me with this situation. Have a good day.

 

[punker barbie]

Hi @andrewreed I have confirmed that the support team has responded to your inquiry.

 

[andrewreed]

Hi! I checked the account and the email and I did not receive any response from the support, also the account is the same neligible to broadcast. What i can do? @punker barbie