Tokens without response urgent

[Modelcol1223]

Dear @punkerbarbie support gave me the option to indicate a cb account for the final shipment of my files, I responded the same day and today the deadline is met for them to carry out the process but they never responded again, please help
Account: _liastuart1

 

[SCRIPTA]

Account Ban witouth reason.​

 

[Modelcol1223]

Hi @SCRIPTA this is the answer regarding the ban, I received it, and they asked me to tell them where they could send me the tokens as a final payment because they have no link with the ban, the same day I answered but it still doesn't happen and the 5 days are fulfilled so my urgency