Hi @punkerbarbie, hope you're well!
Since September 2nd, every time I've tried to convert my tokens to cash, I get a message saying "Unable to cashout. Contact support if problem continues." I reached out to support but still haven't received a response after over a week, and I was really hoping to convert my tokens before the pay period deadline tomorrow since I really need the money I earned (80k tokens). My age verification is up to date and I've successfully cashed out once before, so I'm not sure how else to troubleshoot/how to fix this and I would really love help from support/clarity on when I can expect them to get back to me.
My username is kinkyy_kittyyy.
Thank you so much!
Since September 2nd, every time I've tried to convert my tokens to cash, I get a message saying "Unable to cashout. Contact support if problem continues." I reached out to support but still haven't received a response after over a week, and I was really hoping to convert my tokens before the pay period deadline tomorrow since I really need the money I earned (80k tokens). My age verification is up to date and I've successfully cashed out once before, so I'm not sure how else to troubleshoot/how to fix this and I would really love help from support/clarity on when I can expect them to get back to me.
My username is kinkyy_kittyyy.
Thank you so much!
