Unable to cashout or tranfer tokens

[bigvich]

Hello!

For the past days I have been unable to cashout my Chaturbate tokens, as I received the error message "Unable to cashout. Contact support if the problem continues.".

I've contacted support a few days ago but currently have not heard anything back, and I am just wondering if anyone can assist or offer any advice? I'm not sure if there's anything else I need to do or if I should continue to stream in the meantime.

Any help would be massively appreciated.

my chaturbate username is prettygoddess1

Thank you in advance.

 

[bigvich]

Hello @punker barbie

For the past couple of days I have been unable to cashout my Chaturbate tokens, as I received the error message "Unable to cashout. Contact support if the problem continues.".

I've contacted support a few days ago but currently have not heard anything back, and I am just wondering if anyone can assist or offer any advice? I'm not sure if there's anything else I need to do or if I should continue to stream in the meantime.

Any help would be massively appreciated.

My CB username is prettygoddess1

Thank you!

 

[punker barbie]

Hello @punker barbie

For the past couple of days I have been unable to cashout my Chaturbate tokens, as I received the error message "Unable to cashout. Contact support if the problem continues.".

I've contacted support a few days ago but currently have not heard anything back, and I am just wondering if anyone can assist or offer any advice? I'm not sure if there's anything else I need to do or if I should continue to stream in the meantime.

Any help would be massively appreciated.

My CB username is prettygoddess1

Thank you!

I have confirmed that the support team has responded to your inquiry. Ticket #25899493

 

[bigvich]

@punker barbie Thank you. I saw their response but they say that the original account owner will have to contact them directly but I already did through the associated email but they are not responding.How can I go about this?please advise

 

[bigvich]

Any feedback? This is the 5th day since I sent support an email but they havent replied yet.

 

[punker barbie]

Any feedback? This is the 5th day since I sent support an email but they havent replied yet.

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.