What is going on with First Choice?

[Claudia Smith]

I have a question u printed the form filled and than scan it back and send it like that ?Thanks

yes, I took a photo and sent the photo of the filled form

 

[isitgoneforver]

yes, I took a photo and sent the photo of the filled form

Have you received any answer from them?

 

[Anann]

why we send few weeks ago IBAN and scan of Passport to someone from FCP ?

few weeks ago?a u sure?

 

[Anann]

I've send the forms and id etc. (not notarized) and got a few days later a quick email from him like "thank you, received" or something like that.

hello,would u pls write to us on what some email u wrote ??that u got answer from

 

[Anann]

Hello everyone! Guys who already filled the claim form4 . Can you write please what did you put in registation number and in line : Account balance (most recent)? what some other written avidence u sent and should it be written manually?Thank you so much. Best wishes

 

[Blair___]

Anyone know how to fill it correct.

Part 1. Claimant:
"Identification Type"
"Identification Number"

what must be therhere? My Pasport and its number?

"Address"
My current or the one that was when i registred? (several years past)


Part 2. PREPAID CARD (1):

"Account Type"
What i must type? "First Choice Pay" or "Personal" or what?

"Date of Account Balance (most recent)"
Current date? My balance dont change from time when they freez it

"Date of Last Transaction"
When i took money last time? (2018-05-31) or when they took "Maintenance fee June 2018"? (2018-06-02)


Last part. DECLARATION
I/ We (I GUESS THERE MUST BE MY NAME)
, the claimant(s), make this claim on behalf of (WHAT MUST BE THERE???)
and DECLARE that (WHAT MUST BE THERE???)
–

Thanks if anyone know for sure

I need help with this too, please

 

[Jennifer20]

Sorry guys, do you fill the claim 4 and the claim 2 or only claim 4?
Thanks

 

[Jennifer20]

Sorry guys, do you fill the claim 4 and the claim 2 or only claim 4?
Thanks

sorry already found! only the claim 4!

 

[exdaek]

any one know how to fill it right?

 

[tinykathy]

Woww I never received any emails about this!! Luckily I checked out their website today to learn that we have to file a claim... what a mess!

I have one question: when they ask for "Documents are to be authenticated/notarized"

There is a big difference between authenticated and notarized, the two terms are not the same. Notarization is with the notary, and authentication is with the government or legal entity. In my country (Canada), to get the document authenticated, it first needs to be notarized, and then I can get it authenticated with the government. The process can take up to 5 weeks!! I don't have time to wait this long...

Did you guys only notarize your ID, or did you also get it authenticated? Is it ok if we only notarize it, and not authenticated?

 

[tinykathy]

I have one question: when they ask for "Documents are to be authenticated/notarized", is it ok if we only notarize it, and not authenticated?

I have answered myself, I sent an email to the liquidator, and they wrote back saying that only notarization will suffice:

Hello Dear,

Yes notarization will suffice for your documents. Please be guided accordingly.

Regards,
CBL Liquidator
cblliquidator@gmail.com

So there's no need to go through authentication

 

[Claudia Smith]

Have you received any answer from them?

No, nothing, and the silence is killing me!

I know we have to wait, but I'd like an update, or "received ", "it's ok", or something...

I always check their site and the central bank's site, and the forums of course....

we should get more than 100% because this long time they are lasting...

 

[Claudia Smith]

Woww I never received any emails about this!! Luckily I checked out their website today to learn that we have to file a claim... what a mess!

I have one question: when they ask for "Documents are to be authenticated/notarized"

There is a big difference between authenticated and notarized, the two terms are not the same. Notarization is with the notary, and authentication is with the government or legal entity. In my country (Canada), to get the document authenticated, it first needs to be notarized, and then I can get it authenticated with the government. The process can take up to 5 weeks!! I don't have time to wait this long...

Did you guys only notarize your ID, or did you also get it authenticated? Is it ok if we only notarize it, and not authenticated?

5 weeks? Why? The notary last 5 weeks?

 

[Anann]

I have answered myself, I sent an email to the liquidator, and they wrote back saying that only notarization will suffice:


So there's no need to go through authentication

wow u a really lucky to get from them any answer! choice owe u big amount?

 

[Anann]

No, nothing, and the silence is killing me!

I know we have to wait, but I'd like an update, or "received ", "it's ok", or something...

I always check their site and the central bank's site, and the forums of course....

we should get more than 100% because this long time they are lasting...

hello Claudia,what some other forums u know also,can u send pls links here,thanks to u)

 

[Happy00]

I didn’t sent any notarized documents and i got this.

 

[Anann]

I didn’t sent any notarized documents and i got this.

nice hear news,that people start got answers from them!thx Xonnie for share to all this info

 

[tinykathy]

5 weeks? Why? The notary last 5 weeks?

No the notary is quick, takes 5 minutes, but then I have to send that document to the government of Canada in Ottawa to get it authorized, so send document by mail (takes couple of days for them to receive it), then on their website it says it takes 15 business days to authorize the document, then send it back to me (couple days for me to receive it), so in all it can take between 3-5 weeks.

But luckily, the liquidator told me I don't need to do that, only notarization is good

I didn’t sent any notarized documents and i got this.

That only means they received your documents, but it doesn't mean your claim is complete or valid.. if your ID document is not notarized, it's a good excuse for them to say that your claim is not valid and you might not win your case

If I were you I'd get your ID notarized and send it to them

 

[exdaek]

can someone post filled form? (censore personal info like name and address)

 

[Claudia Smith]

No the notary is quick, takes 5 minutes, but then I have to send that document to the government of Canada in Ottawa to get it authorized, so send document by mail (takes couple of days for them to receive it), then on their website it says it takes 15 business days to authorize the document, then send it back to me (couple days for me to receive it), so in all it can take between 3-5 weeks.

But luckily, the liquidator told me I don't need to do that, only notarization is good


That only means they received your documents, but it doesn't mean your claim is complete or valid.. if your ID document is not notarized, it's a good excuse for them to say that your claim is not valid and you might not win your case

If I were you I'd get your ID notarized and send it to them

I sent the passport notarized...

did the lliquidator said something else? I sent everything and told him/them if they need something else to let me know but they didn't say anything

 

[Claudia Smith]

can someone post filled form? (censore personal info like name and address)

I don't know because all of us completed something different, and we don't know if all of them are ok, or only one and wich one is ok.

if you look on the past posts above you will see some examples;
but I'll try to post it

 

[sassy001]

Hey ,can anyone tell me what u filled to ''date of account ballance(most recent)''? and date of last transaction ?I have a clue but to be sure !Thanks

 

[Derek_Zoolander]

I’m pretty sure the liquidator has access to all the information you have from FCP. So this entire claims process is just to establish you are the person tied to this account and that you are still interested in getting your money back. Personally I wouldn’t sweat the tiny details like which exact day you set up your account or date of last transaction. Just find something from your statement and use that value.

 

[exdaek]

I don't know because all of us completed something different, and we don't know if all of them are ok, or only one and wich one is ok.

if you look on the past posts above you will see some examples;
but I'll try to post it

Please do

 

[tinykathy]

did the lliquidator said something else? I sent everything and told him/them if they need something else to let me know but they didn't say anything

That was my only question to them. So from previous replies to this thread, we know that our ID is mainly the only document we have to notarize, and then send them different screenshots from your online account, and the claim form rightly filled.

I've made screenshots in PDF of every page I could find in my online account (statements, transactions dating from years back, payments, dashboard, messages in message center, profile information and billing address, etc), will probably send them all of it just in case.

Hey ,can anyone tell me what u filled to ''date of account ballance(most recent)''? and date of last transaction ?I have a clue but to be sure !Thanks

You can put the date when you last checked your balance or had access to it, and for last transaction, just check through your last statements and you'll find the last transaction you did (for me it was a purchase at a store or something).

 

[tinykathy]

Please do

Here's how I filled mine:

• Surname: your last name
• First name
• Identification type: passport
• Identification number: passport's number
• Address: my address that is registered in their system
• E-mail: e-mail I used to login in my FCP account

• Account type: personal
• Account name: your full name (first + last)
• Account date opened: I checked the history of my emails I received from Payoneer/FCP, and I put the date when I got the confirmation email that they activated my account. You can also contact live support for that.
• Card number: my last prepaid credit card's number
• Date of account balance: date of last time I checked my balance in my online account
• Date of last transaction: took the last line from my June statement (was a purchase at a store, could also be ATM withdrawal, etc)
• Account balance: $2 million (haha if only that was true...)
• Account currency: USD
• Name of the entity which issued your card: Choice Bank Limited
  • Look in the footer of https://www.firstchoicepay.com, it says "The Firstchoice Pay Prepaid MasterCard® card is issued by Choice Bank Limited" (I upload a screenshot so it doesn't get lost when the website goes down)
  • Just in case, I put: Choice Bank Limited (Firstchoice Pay)
• Have you received payment from any person: No
• Do you owe Choice Bank any sum: No
• I/We [your full name], the claimant(s), make this claim on behalf of [your full name]...
• Name of claimant: your full name
• Sign the form

 

[Claudia Smith]

Here's how I filled mine:

• Surname: your last name
• First name
• Identification type: passport
• Identification number: passport's number
• Address: my address that is registered in their system
• E-mail: e-mail I used to login in my FCP account

• Account type: personal
• Account name: your full name (first + last)
• Account date opened: I checked the history of my emails I received from Payoneer/FCP, and I put the date when I got the confirmation email that they activated my account. You can also contact live support for that.
• Card number: my last prepaid credit card's number
• Date of account balance: date of last time I checked my balance in my online account
• Date of last transaction: took the last line from my June statement (was a purchase at a store, could also be ATM withdrawal, etc)
• Account balance: $2 million (haha if only that was true...)
• Account currency: USD
• Name of the entity which issued your card: Choice Bank Limited
  • Look in the footer of https://www.firstchoicepay.com, it says "The Firstchoice Pay Prepaid MasterCard® card is issued by Choice Bank Limited" (I upload a screenshot so it doesn't get lost when the website goes down)
  • Just in case, I put: Choice Bank Limited (Firstchoice Pay)
• Have you received payment from any person: No
• Do you owe Choice Bank any sum: No
• I/We [your full name], the claimant(s), make this claim on behalf of [your full name]...
• Name of claimant: your full name
• Sign the form

I had completed and sent it last month and I filled everything like you!

 

[tinykathy]

I had completed and sent it last month and I filled everything like you!

We're on the same team

 

[HelenaL]

Here's how I filled mine:

• Surname: your last name
• First name
• Identification type: passport
• Identification number: passport's number
• Address: my address that is registered in their system
• E-mail: e-mail I used to login in my FCP account

• Account type: personal
• Account name: your full name (first + last)
• Account date opened: I checked the history of my emails I received from Payoneer/FCP, and I put the date when I got the confirmation email that they activated my account. You can also contact live support for that.
• Card number: my last prepaid credit card's number
• Date of account balance: date of last time I checked my balance in my online account
• Date of last transaction: took the last line from my June statement (was a purchase at a store, could also be ATM withdrawal, etc)
• Account balance: $2 million (haha if only that was true...)
• Account currency: USD
• Name of the entity which issued your card: Choice Bank Limited
  • Look in the footer of https://www.firstchoicepay.com, it says "The Firstchoice Pay Prepaid MasterCard® card is issued by Choice Bank Limited" (I upload a screenshot so it doesn't get lost when the website goes down)
  • Just in case, I put: Choice Bank Limited (Firstchoice Pay)
• Have you received payment from any person: No
• Do you owe Choice Bank any sum: No
• I/We [your full name], the claimant(s), make this claim on behalf of [your full name]...
• Name of claimant: your full name
• Sign the form

Thanks for the detailed description. Say, pleace, Customer ID from Fistchoice nowhere you need to specify?

 

[HelenaL]

Appealed in support of Fistchoicepay ,they called me the date of account opening still the date of the open with Payoneer(long time ago) not with Fistchoice. They completely confused me. I do not know what date of account opening i should to write.