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Withdrawal issues

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Mar 12, 2026
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Good afternoon, @punker barbie for some reason the output to the studio account (BlackDolphinStudio) does not come from other accounts, can we find out what the reason is? It's just that we've been paying salaries out of our own pocket for the past month.
 
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Good afternoon, @punker barbie for some reason the output to the studio account (BlackDolphinStudio) does not come from other accounts, can we find out what the reason is? It's just that we've been paying salaries out of our own pocket for the past month.
Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.
 
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We just want to figure it out quickly, because we won't be able to calculate the next period with our own funds.
Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.
 
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Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.
Good afternoon, I don't want to sound impatient or rude, I perfectly understand the complexity of the work, I just would like to clarify how much time I can count on at least?
 
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Why is there still no answer? It's been a week, so please explain how we can pay salaries when the money hasn't been withdrawn for a month, and you're still silent??????

@punker barbie
Again, Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.
 
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Solution
It's been two weeks, isn't that enough?
Obviously not if they haven't yet replied.
We don't have enough money to pay our employees!!!!
That sounds like more of a you problem, instead of a them problem. I'm sure you're taking a pretty good cut of the models earnings that are working under your studio account. Perhaps you should manage your finances better for little hiccups such as these... you know, like a good studio would do.
 
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Obviously not if they haven't yet replied.

That sounds like more of a you problem, instead of a them problem. I'm sure you're taking a pretty good cut of the models earnings that are working under your studio account. Perhaps you should manage your finances better for little hiccups such as these... you know, like a good studio would do.
Lol, it's not about my money, it's about the fact that I can't get my monthly salary, and I'm already paying it from my savings. As for the percentage, the models are aware of the terms, so why are you asking for a tip?
 
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Good afternoon, @punker barbie for some reason the output to the studio account (BlackDolphinStudio) does not come from other accounts, can we find out what the reason is? It's just that we've been paying salaries out of our own pocket for the past month.

You mean the money is not transferring from any of the sub-accounts to the master (BlackDolphinStudio) ? There's probably a hold in place for an investigation, did the master account receive tokens for whatever reason?
 
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You mean the money is not transferring from any of the sub-accounts to the master (BlackDolphinStudio) ? There's probably a hold in place for an investigation, did the master account receive tokens for whatever reason?
Funds are not transferred from model accounts to the studio account (accounts are linked to the studio). According to the idea, tokens should be deducted every day to the studio account, but they just accumulate
 
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Funds are not transferred from model accounts to the studio account (accounts are linked to the studio). According to the idea, tokens should be deducted every day to the studio account, but they just accumulate
Which means theres likely a hold for an investigation. You didn't answer the question did "BlackDolphinStudio" receive tokens at all? Like is there something in that accounts token history?
 
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Which means theres likely a hold for an investigation. You didn't answer the question did "BlackDolphinStudio" receive tokens at all? Like is there something in that accounts token history?
We received payments from one account when we asked the model to send us an email, but the payments stopped after 4 days. I've talked to some people in the industry, and no one has encountered this issue. This is why we have so many questions.
 
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Which means theres likely a hold for an investigation. You didn't answer the question did "BlackDolphinStudio" receive tokens at all? Like is there something in that accounts token history?
I will also answer some popular questions: Are the accounts linked to the studio? Of course. Is the payment system linked? Yes. Maybe there were some fraudulent activities? No.
 
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I don't think you understand what I'm asking, go here while logged into BlackDolphinStudio:


Do you see anything in the "Your Account's Activity:" section?

Edit: also roughly how many models are under this studio account?
 
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@punker barbie ?
We will have to abandon your website, as we have not received an adequate response for a month. However, when I wrote to the support team from my personal account (for personal matters), I received a prompt response.
 
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@punker barbie ?
We will have to abandon your website, as we have not received an adequate response for a month. However, when I wrote to the support team from my personal account (for personal matters), I received a prompt response.
It still sounds like a hold for a fraud investigation though, I think the longest we have seen one take on this forum was 47 days.
 
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@punker barbie
Good afternoon, can you tell me, is there any news in the investigation of our situation?
Again, Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.
 
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