Woke up to being banned

[lilistars]

Had a really good stream last night and logged off to get some sleep before my next one and today I woke up to my account being banned without warning and now I'm absolutely freaking out as my fans base was expecting me to be on tonight and I had been working on this account for 2 years and I don't know what I could of did wrong as I do try and follow tos exactly @punker barbie

 

[AngelNailah]

It can be as simple as letting something slip that goes against their TOS. I have found Chaturbate to be one of the stricter sites, unfortunately. Think back.. Is there anything you may have left in the background, said or did that would trigger them?

 

[Vixxen81]

Unfortunately my ass. Do you even understand the assault on our jobs right now?

 

[lilistars]

Unfortunately my ass. Do you even understand the assault on our jobs right now?

I do actually

It can be as simple as letting something slip that goes against their TOS. I have found Chaturbate to be one of the stricter sites, unfortunately. Think back.. Is there anything you may have left in the background, said or did that would trigger them?

The only thing that happen was a couple weeks ago I had to do age verification mid stream and got a warning about under age streaming which I'm still confused about as I stream alone, no pets, no people just me and my make up which I didn't think made me look that much younger ? Still waiting on a reply ? from support

 

[AngelNailah]

I do actually
The only thing that happen was a couple weeks ago I had to do age verification mid stream and got a warning about under age streaming which I'm still confused about as I stream alone, no pets, no people just me and my make up which I didn't think made me look that much younger ? Still waiting on a reply ? from support

That could have a lot to do with this! I would send them another email to reinstate the account and reset the age verification again. I hope this gets resolved for you!

 

[lilistars]

That could have a lot to do with this! I would send them another email to reinstate the account and reset the age verification again. I hope this gets resolved for you!

I did send them an email requesting that so fingers cross, ? hopefully I'll get the rest of my fans base back

 

[Slapstick]

Did anyone mention minors or under age play? A user simply mentioning minors is a TOS violation if you did not immediately ban the user and report them to support. Performers ignoring such comments is a common cause of mysterious bans.

 

[AudriTwo]

in the meantime, sign up for other sites with the same name or similar and study the TOS before streaming if CB is your only site. it could be a few days or forever.

 

[lilistars]

Did anyone mention minors or under age play? A user simply mentioning minors is a TOS violation if you did not immediately ban the user and report them to support. Performers ignoring such comments is a common cause of mysterious bans.

I don't believe so but it was a much busier stream then I'm used to managing, so it is possible since none of my mods were around

 

[lilistars]

@punker barbie can you plz help me with this

 

[BlueEyezIrish]

MyFreeCam SextPanther StripChat CamSoda Cam4 Streamate LoyalFans. if you are not Multi streaming you need to. Cause sites will ban any model at any time for any reason. I Multi Stream all day long and see too many models rely on one site.

 

[lilistars]

MyFreeCam SextPanther StripChat CamSoda Cam4 Streamate LoyalFans. if you are not Multi streaming you need to. Cause sites will ban any model at any time for any reason. I Multi Stream all day long and see too many models rely on one site.

Ya I knew I should've been multi streaming but I had only just got back into it

 

[lilistars]

Had a really good stream last night and logged off to get some sleep before my next one and today I woke up to my account being banned without warning and now I'm absolutely freaking out as my fans base was expecting me to be on tonight and I had been working on this account for 2 years and I don't know what I could of did wrong as I do try and follow tos exactly @punker barbie

Still no response and now my second accoud is saying I'm ineligible to broadcast even with a new verification so I'm scratching my head on what I could've did wrong as I was mainly chatting with my fans and trying on different outfits

 

[punker barbie]

Still no response and now my second accoud is saying I'm ineligible to broadcast even with a new verification so I'm scratching my head on what I could've did wrong as I was mainly chatting with my fans and trying on different outfits

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[Slapstick]

Still no response and now my second accoud is saying I'm ineligible to broadcast

Note, Chaturbate bans people not accounts, and creating new account to try to evade a ban violates the TOS. So all of your accounts, and any new ones you create, will be banned until this issue is resolved. Hopefully CB can resolve it in your favor shortly, but it does often take days or weeks depending on their backlog.

 

[lilistars]

Note, Chaturbate bans people not accounts, and creating new account to try to evade a ban violates the TOS. So all of your accounts, and any new ones you create, will be banned until this issue is resolved. Hopefully CB can resolve it in your favor shortly, but it does often take days or weeks depending on their backlog.

I originally had this account so that I could view people without using my broadcaster account though I didn't realize it was against TOS thanks for the heads up

 

[lilistars]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

Thank you

 

[Slapstick]

I originally had this account so that I could view people without using my broadcaster account though I didn't realize it was against TOS thanks for the heads up

Having multiple accounts is not against the TOS, it is just creating a new account to try and avoid a ban. If that was an account you had already created then you are fine.

 

[lilistars]

Having multiple accounts is not against the TOS, it is just creating a new account to try and avoid a ban. If that was an account you had already created then you are fine.

Ah okays thank you for letting me know that

 

[punker barbie]

Hi @lilistars I have confirmed that the support team has responded to your inquiry. Ticket #24435383

 

[lilistars]

Solved, unbanned now and I've redone verification and I'm back to streaming