Unable to Access Viewer Account After Failed Creator Signup

[thais11]

I attempted to create a model account, but received a message saying that this feature is not available in my region. Since then, I’ve been stuck on the “Create Model Account” screen and can’t return to my normal viewer account
I did not intend to permanently switch my account type and would like to regain access to my regular viewer account.
Could anyone please help me reset my account status or guide me on how to return to the regular viewer mode?

Thank you in advance.

 

[AmberCutie]

I attempted to create a model account, but received a message saying that this feature is not available in my region. Since then, I’ve been stuck on the “Create Model Account” screen and can’t return to my normal viewer account
I did not intend to permanently switch my account type and would like to regain access to my regular viewer account.
Could anyone please help me reset my account status or guide me on how to return to the regular viewer mode?

Thank you in advance.

How could it not be obvious that accounts from your location are not allowed on the site?

 

[Stella_SC]

Hello @thais11

Please reach out to our Support team, help@stripchat.com