@punker barbie can you please help me! They will not tell me wha I have done wrong, they emailed my boyfriend and told him that his account was associated with my account and I had some serious violations I emailed them and they still have yet to respond and I do not know what to do cause I have tokens on there and they keep emailing me talking about I have 4 days to redeem my tokens and I don’t know what to do. Can you please help me? My username is fullerh967 on chaturbate!
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My account has been ban for over 3 months without a single reply but they send me emails to withdrawal my tokens? Hellp
- Thread starter deeztitties69
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From what you said, it'd seem that you've been permanently banned and they're giving you 4 days to cash out the remaining tokens on your account. If this is the case, you should have access right now to the payout section of your account (even if you're banned). You should check that to see if you're able to enter a payout method--otherwise, the tokens will be deemed forfeited.
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They emailed my boyfriend and told him to tell me to email them so we can resolve the issue and I did, but they have not responded and every time I go on there to cash out, it still says that I have to contact support because it won’t let me cash out my tokens. I just made a new one to see if I could get access and I’m not eligible so I emailed the one that account so I don’t know what to do. It’s weird. It’s like the email boyfriend to tell me to resolve it. I emailed them no response. They sent me an email to tell me to cash out. I go to it. Try to cash out can’t cash out. I’m pretty confused.
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Now I'm thinking that it could be just the reminder of the next payday on the 15th. What does the email says?
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@punker barbie one username is fullerh967 and the other username is deeztatas69 I forgot to mention that. Username Fullerh967 is banned and username deeztatas69 is suspended? Sent emails to support off both emails no response. Can you please help me out?
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It is not the account that is banned, it is you, the person, who is. You won't be allowed to stream on any prior or new accounts until you resolve your ban.
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Okay so how do I do that? I do I get unbanned when they won’t tell me what I have done wrong? I know I’m not terminated cause they haven’t emailed me saying I’ve been terminated.
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That is not necessarily true, as they are under no obligation to notify you. While they generally do provide notice for permanent bans, it is usually only after a query has been made--no guarantees though.
Since you already wrote them, wait for the rep to update you about the status of your case.
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Right now the best thing you can do, in my opinion, is to wait for the rep to answer you.
Now, if support doesn't answer you back, you won't be able to stream again and, for all purposes, that'd function as a de facto permanent ban.
Really, for now just wait to see what punker barbie tells you.
Now, if support doesn't answer you back, you won't be able to stream again and, for all purposes, that'd function as a de facto permanent ban.
Really, for now just wait to see what punker barbie tells you.
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