Request for assistance with permanent suspension review – Account jake_cummer

[jake_cummer]

Hello @punker barbie and everyone,

I am respectfully reaching out to request guidance regarding the permanent suspension of my Chaturbate account jake_cummer.

My account was permanently banned on November 11, 2025. According to the notification I received from Chaturbate, the suspension was related to an alleged participation in prohibited roleplay involving minors and an alleged attempt to redirect communications outside of the platform.

I would like to respectfully explain my side of the situation.

A user entered my room and attempted to request inappropriate content involving minors. At no point did I participate in, encourage, or continue that type of interaction. My intention was to reject that behavior because it goes completely against Chaturbate’s rules and my own personal values. I would also like to emphasize that I was the person who reported the user because of their inappropriate behavior.

I have never participated in, performed, promoted, or engaged in any type of roleplay involving minors, either on Chaturbate or outside of the platform. I have also never used social media, email, or any external platform to engage in this type of activity.

I fully understand and support Chaturbate’s zero-tolerance policy regarding anything involving minors. My concern is that my interaction may have been interpreted differently from what actually happened, and I would sincerely appreciate the possibility of an additional review or guidance on how I can properly present my case.

I have been working on Chaturbate for many years and have always tried to maintain professional conduct and comply with the platform’s rules. This suspension has had a very significant impact on my life, as Chaturbate represents approximately 85% of my income.

I have already contacted Chaturbate Support several times and was informed that the decision was final and would not be reversed. However, I would like to ask if there is any additional channel, review process, or escalation path available that could allow my case to be evaluated again with the complete context of what occurred.

I am not asking for special treatment or an exception to the rules. I fully respect the platform’s policies and I am only requesting the opportunity for my case to be reviewed considering my complete side of the events.

Thank you very much for any guidance or assistance you can provide.

Username: jake_cummer
Ticket: 24937505

 

[punker barbie]

Hello @jake_cummer Ticket #24937505 received a response on November 20, 2025. upport confirmed they previously provided you with a detailed response. Unfortunately, support is unable to assist further.

 

[jake_cummer]

Hello @punker barbie ,

I would really appreciate your help with a case that Chaturbate Support has not been able to resolve.

I have two accounts, mariana_aangel and marianaa_aangel, both using Paxum as the payment method.

Since July 29, every time I try to cash out my tokens, I receive the following error:

"Unable to cashout. Contact support if the problem continues."

I opened a support ticket that same day and have sent several follow-up messages, but I still have not received a solution.

The payout period closed on July 31, and because of this error I was unable to cash out my tokens before the deadline. As of August 5, the issue still has not been resolved.

I would greatly appreciate it if you could help escalate this case and confirm whether the tokens I was unable to cash out will still be paid once the issue is resolved.

I would also appreciate it if both accounts could be reviewed to ensure there are no restrictions or issues preventing me from sending or receiving tokens, cashing out, or transferring my earnings to my payment method, so this situation does not happen again in future payout periods.

Thank you very much for any assistance you can provide.

 

[punker barbie]

Hello @punker barbie ,

I would really appreciate your help with a case that Chaturbate Support has not been able to resolve.

I have two accounts, mariana_aangel and marianaa_aangel, both using Paxum as the payment method.

Since July 29, every time I try to cash out my tokens, I receive the following error:


I opened a support ticket that same day and have sent several follow-up messages, but I still have not received a solution.

The payout period closed on July 31, and because of this error I was unable to cash out my tokens before the deadline. As of August 5, the issue still has not been resolved.

I would greatly appreciate it if you could help escalate this case and confirm whether the tokens I was unable to cash out will still be paid once the issue is resolved.

I would also appreciate it if both accounts could be reviewed to ensure there are no restrictions or issues preventing me from sending or receiving tokens, cashing out, or transferring my earnings to my payment method, so this situation does not happen again in future payout periods.

Thank you very much for any assistance you can provide.

We are unable to discuss account details with anyone except the account holder.

 

[AmberCutie]

I have two accounts, mariana_aangel and marianaa_aangel

my Chaturbate account jake_cummer.

Why are people so confusing? Anyway:

Hello @jake_cummer Ticket #24937505 received a response on November 20, 2025. upport confirmed they previously provided you with a detailed response. Unfortunately, support is unable to assist further.

This means you're no longer going to get responses from CB support, so locking this thread.