Tokens are not being withdrawn, and the account has been banned

[velvessence]

Hello, I don't know who else to contact, because support stopped responding to me about a month ago. The essence of the situation is that my account was linked to a studio that was banned not so long ago. After that, my account continued to function as an independent account, but I was allowed to withdraw tokens only directly to myself and exclusively through support requests. All tokens were regularly withdrawn until 22.06, but then the withdrawals stopped, and I do not know what is the reason, the payment information was filled in, but after the end of several periods, the tokens were not withdrawn to my wallet, so my account was banned, but I do not even know why. If you don't unblock your account, then at least get my money.

@punker barbie

My acc - velvessence
My email - velvessence1@outlook.com

 

[velvessence]

Good afternoon, can you tell me if anything has become known?
@punker barbie

 

[punker barbie]

Good afternoon, can you tell me if anything has become known?
@punker barbie

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible

 

[punker barbie]

Hello @velvessence I have confirmed that the support team has responded to your inquiry. Ticket #25736099