Withdrawal issues

[UmbraSylph]

Good afternoon, @punker barbie for some reason the output to the studio account (BlackDolphinStudio) does not come from other accounts, can we find out what the reason is? It's just that we've been paying salaries out of our own pocket for the past month.

 

[UmbraSylph]

When will they respond? It’s already the second month of silence. @punker barbie

 

[punker barbie]

When will they respond? It’s already the second month of silence. @punker barbie

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[UmbraSylph]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

Good day! Two months later (or maybe more), there was still no response, moreover.. Today I discovered that the studio account, which I have been contacting for the umpteenth time, has been blocked, and no answers or explanations have been sent to the mail, even on the account page I cannot get any detailed information or at least the reason for the blocking!
@punker barbie

 

[UmbraSylph]

@punker barbie?

Sooo what?

 

[punker barbie]

@punker barbie?

Sooo what?

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

 

[punker barbie]

Hello @UmbraSylph I have confirmed that the support team has responded to your inquiry. Ticket #25821767

 

[UmbraSylph]

Hello @UmbraSylph I have confirmed that the support team has responded to your inquiry. Ticket #25821767

Yes, we have received an answer, and this is complete nonsense. I think I'll send him here.I think I'll send him here, because this is an absurdity of an inconceivable scale. At first, the payment is blocked due to the "investigation". While we are waiting long and hard, it turns out that we are being blocked BECAUSE A PERSON WHO CANNOT WORK WITH US WORKS (but they don't say who, but do you know why? Because there is no such person). And now they say that instead of listening and understanding the situation, they want to be silently blocked.