Hey all,
I've been trying to activate my Firstchoice Pay card for several months now. Customer Care has been very slow to respond to my messages, and the representatives are insisting that the documents I have provided to prove my residency (which include a signed lease contract, a letter from my bank, and a government-issued residency letter) are insufficient. I don't receive utility bills because utilities are included in my fixed monthly fees, so that's out.
To make matters worse, I received a payment from a cam site when I first created my Firstchoice Pay account and have been unable to access it since my card hasn't been activated. I am not even sure if the payment will still be valid if I eventually manage to activate my card.
Have any models encountered similar issues with card activation, and can you offer any advice for how to resolve it?
Thanks!
I've been trying to activate my Firstchoice Pay card for several months now. Customer Care has been very slow to respond to my messages, and the representatives are insisting that the documents I have provided to prove my residency (which include a signed lease contract, a letter from my bank, and a government-issued residency letter) are insufficient. I don't receive utility bills because utilities are included in my fixed monthly fees, so that's out.
To make matters worse, I received a payment from a cam site when I first created my Firstchoice Pay account and have been unable to access it since my card hasn't been activated. I am not even sure if the payment will still be valid if I eventually manage to activate my card.
Have any models encountered similar issues with card activation, and can you offer any advice for how to resolve it?
Thanks!