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    Official Payoneer Support Thread

    This is just a pre-authorization hold on funds, you will not actually be charged that amount. When using a prepaid card (not only Payoneer) at specific merchant types, we may be required to pre-authorize an amount of up to 20% above the actual purchase amount. This is done with merchants that...
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    Beware of the payAneer phising

    Thanks again for sharing this, guys! It's an unfortunate reality that attempts such as this do occur, however we do our best to monitor them and have them shut down as soon as possible. The best thing to do is what you see here: report it, let your fellow community know, and be active in...
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    Official Payoneer Support Thread

    Hi! I just replied to your PM and look forward to hearing back from you so that I can look further into this. Thanks :)
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    MFC Checks?

    You can still apply for Payoneer, and if there is any issue we will simply ask you to confirm the information (by providing a copy of your social security card/ID).
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    Payoneer Global Bank Transfer- How does it work?

    Payoneer provides companies with global payment solutions, including prepaid debit card, global bank transfers, and more. When you are working with a site that pays via Payoneer and select Payoneer as your payment method, you will be directed to an online application page. There you can choose...
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    Official Payoneer Support Thread

    Looks to be a phishing attempt - can you please forward it to me at nissimal@payoneer.com? I'll make sure to notify the relevant authorities and have the domain shut down asap.
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    e-wallet

    Hi, You can use Payoneer to receive payments from our official partners, which are companies/sites that pay with Payoneer. You mentioned that you can't use Payoneer - if there is any issue that I can assist you with please feel free to send me a message with details.
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    Official Payoneer Support Thread

    I certainly understand your decision. While we do offer a private load service to our account holders, the main use of the Payoneer account should be to receive payments from our official partners. If you do have any questions, however, or require assistance with anything related to Payoneer...
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    Official Payoneer Support Thread

    Hi, This would be an issue in regards to rules and regulations that Payoneer must follow. That being said, I'd be happy to follow up and give you further details. Can you please forward the e-mail to me at nissimal@payoneer.com?
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    How do i know when payment period is ??

    Checking the e-mail now. Though in general, bank transfers sent by Payoneer take 1-3 business days (if it's a local transfer) and 1-7 business days (if it's a wire transfer).
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    How do i know when payment period is ??

    If you send me the Payment ID, or the e-mail on your account, I'll be happy to check the status for you. Are you referring to bank transfers, or payments to the card? Bank transfers can take 1-3 business days to arrive, while payments to the Payoneer card take 2 business days (or up to 2 hours...
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    A very tricky situation...

    Sorry for joining the conversation late. Regarding Payoneer, I just wanted to confirm that you can indeed add your Payoneer card to your PayPal account. Just make sure that when you add the card to PayPal you have an available balance on the card. This is due to the fact that PayPal will try...
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    Official Payoneer Support Thread

    @JordanBlack: Thanks so much for posting and sharing your experience! As she mentioned, we allow you to receive payments from SM either to the Payoneer card, or directly to your bank account. We're actually planning to launch exactly this service within the next several months. The card to...
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    How do i know when payment period is ??

    As mentioned above, payments pending for a Payoneer card that hasn't been activated yet will not be loaded to the actual card balance until you activate the card. It's an automated process. We do this for security reasons, to protect the funds from any possible misuse.
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    Official Payoneer Support Thread

    Can you please PM me the e-mail on your Payoneer account? If you spoke with someone from customer support it would be logged and recorded. If you could let me know on approximately which date this happened, I will notify our quality assurance manager and have him look in to it. The kind of...
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    Official Payoneer Support Thread

    @Miss_Lollipop: Thanks for posting! That is definitely a phishing e-mail, and a convincing one at that. I'll notify our security department right away. Important note: some of the information included in the phishing e-mail suggests that the scammers have gained access to your e-mail account...
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    Official Payoneer Support Thread

    You can contact our customer support department, or PM me the e-mail you used and I will have it cancelled.
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    Official Payoneer Support Thread

    It sounds like you may have applied directly from our website. Unfortunately, due to US regulations we are unable to offer direct sign ups via our website to US residents. You can still apply for a card, but you need to do so through one of our partners (a company/site that pays with...
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    Official Payoneer Support Thread

    Currently you can only access your Payoneer card balance by making purchases online, in stores, and at ATMs worldwide. We allow up to $2,500.00 per day in daily cash withdrawals, but as you mentioned some ATMs apply limits of their own. We are additionally planning to launch a card to bank...
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    Official Payoneer Support Thread

    We do send an e-mail confirmation for private loads, however only once they have been funded to the card. I'll certainly pass on the suggestion of having alerts for private loads pending to be funded. The cost for Global Bank Transfers (GBT) to Canada is $2.99 per payment. It's a local...
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