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CamRedeem Update (including some new changes)

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RebeccaT said:
mired said:
RebeccaT said:
mired said:
What format is the file you are trying to upload. This is pretty weird because I've been uploading files to test accounts nonstop the past week or so.

Thank you for your quick response here :)

It's an avi, as are all my previous uploads. It's 3 minutes 13 seconds long and just under 57KB. I am so baffled by this!

I suspect the issue is with the file. If you don't mind could you email the file to me at camredeem@gmail.com so I can test with it? If you don't feel comfortable doing that then could you try zipping the file before uploading it? I suspect there is some mild file corruption going on that may be causing the issue. For example if the files EOF stamp is missing it would real havoc with an uploading script but it may work fine in a video player that is designed to handle streams with no known end. Zipping the file would put it in a container with a proper EOF.

Oops, I had a senior moment. It's 57,000KB. But even so, I have larger ones up there. In case the file is corrupted I tried to upload one that's already up there and had the same problem. I'm going to try zipping one to upload. If I have no joy I'll email you the zipped file.

Thank you so much for your help with this.

EDIT: No luck with the zipped file either. I will email it you.
Video and most image files are already compressed, so zipping it won't make the file much or in some cases, any smaller.
 
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Sevrin said:
RebeccaT said:
mired said:
RebeccaT said:
mired said:
What format is the file you are trying to upload. This is pretty weird because I've been uploading files to test accounts nonstop the past week or so.

Thank you for your quick response here :)

It's an avi, as are all my previous uploads. It's 3 minutes 13 seconds long and just under 57KB. I am so baffled by this!

I suspect the issue is with the file. If you don't mind could you email the file to me at camredeem@gmail.com so I can test with it? If you don't feel comfortable doing that then could you try zipping the file before uploading it? I suspect there is some mild file corruption going on that may be causing the issue. For example if the files EOF stamp is missing it would real havoc with an uploading script but it may work fine in a video player that is designed to handle streams with no known end. Zipping the file would put it in a container with a proper EOF.

Oops, I had a senior moment. It's 57,000KB. But even so, I have larger ones up there. In case the file is corrupted I tried to upload one that's already up there and had the same problem. I'm going to try zipping one to upload. If I have no joy I'll email you the zipped file.

Thank you so much for your help with this.

EDIT: No luck with the zipped file either. I will email it you.
Video and most image files are already compressed, so zipping it won't make the file much or in some cases, any smaller.

Yeah, the file size will probably be the same. I was just having her do it because if there is an issue with the file itself putting it in a zip container will usually fix it.
 
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mired said:
One advantage of having this site operational for almost a year and a half now is that we are able to look at a lot of data in terms of average file size, average number of transfers, number of active users, etc. This has allowed us to come up with some useful statistics:
  • The average uploaded file size is 250MB
  • There are 4700 files that have been uploaded
  • There are over 750 users
  • Between 450 and 500 of those users have been “active” in the past 90 days
  • 10TB is transferred every month
  • The average user has between 6 and 7 files uploaded.
  • The average user is transferring 21GB / month
  • Based on average file size & average transfer amount the average user is sending 84 files a month

You mentioned that the average uploaded file is 250MB. What is your single file size limit being uploaded to your site? With the use of HD videos, I'm beginning to notice that for some models the video file size has greatly increased to 1.5 GB or more per file.

Every blue moon or so, a model will seek my advice on what are the best websites to upload files to. When it happens, I normally recommend camredeem. I appreciate how quickly I can download these files.
 
MegansDude said:
mired said:
One advantage of having this site operational for almost a year and a half now is that we are able to look at a lot of data in terms of average file size, average number of transfers, number of active users, etc. This has allowed us to come up with some useful statistics:
  • The average uploaded file size is 250MB
  • There are 4700 files that have been uploaded
  • There are over 750 users
  • Between 450 and 500 of those users have been “active” in the past 90 days
  • 10TB is transferred every month
  • The average user has between 6 and 7 files uploaded.
  • The average user is transferring 21GB / month
  • Based on average file size & average transfer amount the average user is sending 84 files a month

You mentioned that the average uploaded file is 250MB. What is your single file size limit being uploaded to your site? With the use of HD videos, I'm beginning to notice that for some models the video file size has greatly increased to 1.5 GB or more per file.

Every blue moon or so, a model will seek my advice on what are the best websites to upload files to. When it happens, I normally recommend camredeem. I appreciate how quickly I can download these files.

Our filesize limit is 2GB. It should be more than enough for as much as a 30 minute 1080P video with proper compression.
 
What about an app on apple so we can upload videos made on phone quickly? I use MyPornProfile app to upload videos to their site to sell and it works great for pics and videos. Would be nice to do so for camredeem as well, for videos i want to bundle or sell in show. Thanks!!
 
mired said:
Sevrin said:
mired said:
Sevrin said:
I won't likely be a user, but some of us have dynamic IPs.

Also, you might want to check out this thread.

Issues With Camredeem?

Thank you for the heads up. I get a couple dozen e-mails a day with questions, and for some reason I didn't get a notification I got a PM from her on this site.

Regarding dynamic IPs. I understand the concern, but most ISPs rarely change IPs nowadays. I don't think my home IP has changed in over a year (I use a non-dynamic DNS address for it, and it hasn't broken yet). I do understand this may not be the case for everyone, but when we discussed it we decided it was the only way to do it securely. One thing I did just think of would be the ability to reactivate a code one time even if from a different IP assuming you have the correct cookie in your browser. This is just an idea I'm spouting off the top of my head. We'll think about this concern some more and see if there's anything we can come up with to make it less of an issue.
My ISP is Bell Canada, one of the largest providers in Canada. My IP leases expire after 3 days.

Yeah, we'll take a look at ways to make this not get in the way for cases like yours. I added it to my list.
This is true for cable internet however DSL (Bell Canada) uses PPPoE which is configured like dialup. Modern routers allow for an *almost* always connected state for DSL but in the end they recycle your IP address once you drop off.
 
Isabella_deL said:
So, the obvious question now is how long are you going to be running the new version of the site before you start charging and have you worked out around about how much you're planning on charging once you do?

If you go back one page there is a pretty long post about this, but I'll summarize here. Basically we are looking at *sometime* during March for starting to charge. We will give existing customers a one month (possibly more) grace period before they have to start paying.

The plans we have announced so far are:
  • 5 files with unlimited transfer for $5 / month
  • 20 files with unlimited transfer for $10 / month

There will be a larger plan (or plans) for more files, but we have not decided on number of files / pricing for that yet.
 
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Sexy_Cajunmfc said:
What about an app on apple so we can upload videos made on phone quickly? I use MyPornProfile app to upload videos to their site to sell and it works great for pics and videos. Would be nice to do so for camredeem as well, for videos i want to bundle or sell in show. Thanks!!

An app of this type would be rejected by both Apple and Google for their respective app stores. It would have to be installed on Jailbroken iPhones only and sideloaded on Android. Both use cases would be relatively complex (just to install the app), and the development time for an app of this nature would be extensive. At this time we are focused on finalizing the website, and cannot justify the extensive cost (in terms of time) it would take to build an app of this nature.

At some point in the future we might look into building a mobile webapp with at least some functionality (not sure if uploading files is possible in a mobile webapp or not).
 
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CallMeWilliam said:
mired said:
Sevrin said:
mired said:
Sevrin said:
I won't likely be a user, but some of us have dynamic IPs.

Also, you might want to check out this thread.

Issues With Camredeem?

Thank you for the heads up. I get a couple dozen e-mails a day with questions, and for some reason I didn't get a notification I got a PM from her on this site.

Regarding dynamic IPs. I understand the concern, but most ISPs rarely change IPs nowadays. I don't think my home IP has changed in over a year (I use a non-dynamic DNS address for it, and it hasn't broken yet). I do understand this may not be the case for everyone, but when we discussed it we decided it was the only way to do it securely. One thing I did just think of would be the ability to reactivate a code one time even if from a different IP assuming you have the correct cookie in your browser. This is just an idea I'm spouting off the top of my head. We'll think about this concern some more and see if there's anything we can come up with to make it less of an issue.
My ISP is Bell Canada, one of the largest providers in Canada. My IP leases expire after 3 days.

Yeah, we'll take a look at ways to make this not get in the way for cases like yours. I added it to my list.
This is true for cable internet however DSL (Bell Canada) uses PPPoE which is configured like dialup. Modern routers allow for an *almost* always connected state for DSL but in the end they recycle your IP address once you drop off.

We changed the way code redemptions work to use either your IP or a cookie in your browser. If you leave cookies turned on, don't clear them, and use the same browser then your code will never expire regardless of IP changes that may take place.
 
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mired said:
Sexy_Cajunmfc said:
What about an app on apple so we can upload videos made on phone quickly? I use MyPornProfile app to upload videos to their site to sell and it works great for pics and videos. Would be nice to do so for camredeem as well, for videos i want to bundle or sell in show. Thanks!!

An app of this type would be rejected by both Apple and Google for their respective app stores. It would have to be installed on Jailbroken iPhones only and sideloaded on Android. Both use cases would be relatively complex (just to install the app), and the development time for an app of this nature would be extensive. At this time we are focused on finalizing the website, and cannot justify the extensive cost (in terms of time) it would take to build an app of this nature.

At some point in the future we might look into building a mobile webapp with at least some functionality (not sure if uploading files is possible in a mobile webapp or not).

Like i said, I do it 20-30 times per day with MPP posting XXX videos and pics through their app on apple store off my iphone. I understand the issues just makin suggestions for future. I do love the ease of camredeem while in show so thanks for the awesome site!! Let me know if you need any help etc at any time!!
 
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First, I want to thank Mired for his patience and help in all this and also all you other guys who helped me...I am very grateful. I love that you have all taken the time to do so.
Thank you xx

Right...I can upload videos again. The problem was my Avast Anti-virus software, which I have used for years and has never been a problem before. But it seems that its most recent update scans uploads. I now disable this for the time I'm uploading and enable when I'm done.

Oh joy! Oh bliss! Oh yes, yes, yes!!!!

Rebecca x
 
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Additionally we one-way encrypt passwords when we store them so you don't have to worry about someone getting access to your password which you may use on other sites or services

Erm, say what? I am going to guess you give a bad explanation as an attempt to alleviate potential fears of privacy. The alternative is that you don't really understand much about encryption.

Personally, I would forgo the entire showing that you currently do. Trust won't increase with some faux presentation of data. You could put up there anything you want, has no bearing on the back end ;)
 
Zoomer said:
Additionally we one-way encrypt passwords when we store them so you don't have to worry about someone getting access to your password which you may use on other sites or services

Erm, say what? I am going to guess you give a bad explanation as an attempt to alleviate potential fears of privacy. The alternative is that you don't really understand much about encryption.

Personally, I would forgo the entire showing that you currently do. Trust won't increase with some faux presentation of data. You could put up there anything you want, has no bearing on the back end ;)

I have no idea what you are trying to get at here (or where you found this snippet because I don't think I said this anywhere in this thread). What I was saying in that statement is that neither myself or any of my developers can see your password when it's stored in our database because it's stored as a MD5 hash which is a pretty standard practice. Also not sure what you mean by faux presentation of data. If you are referring to the screenshot in the terms of service that IS an actual shot of the database. It has more fields now because we've added new features, but at the time it was posted that was it. Regardless I feel I have done a pretty good job of earning the trust of my customers. Not really sure why you feel the need to chime in to this thread in a negative way.
 
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So, during an e-mail exchange with a model who needed more file slots she brought up the fact that when charging it makes more sense to charge by GB then by number of files. I did a lot of thinking about this, whether it would be difficult to implement, whether it made fairer to models (and I think it is), and then I did it on our test server to see how complicated it would be, and it turns out it works very well.

So with that in mind I was thinking about changing the cost model to per GB. I think per file may unfairly penalize someone who has 40 files that are 150MB while someone with 20 files at 2GB each gets to pay less. It does make more sense to charge base on usage of server resources because that is what ultimately costs us money to expand. A quick scan of the data we have shows the average folder size (for a model's files) at 1.2GB. So for plans I was thinking:
  • $5 / month for 3GB and unlimited transfer. WIth the average file size of 250MB this works out to 12 files of storage (a better deal than the $5 for 5 files)
  • $10 / month for 20GB and unlimited transfer. With the average file size of 250MB this works out to 80 files of storage (much better than the 20 files previously planned)
  • $15 / month for 30GB and unlimited transfer.
  • $20 / month for 50GB and unlimited transfer.

Right now I am interested in your feedback (models only please because they are the ones this affects). Do you like this pricing setup more or less than per file? I know if you have LOTS of BIG HD content this might end up costing your more. However, for 95% of models this will actually save you money. Truth be told a 15 long minute full 1080P HD movie shouldn't be more than 1GB with proper compression, and that would put you right back at the $10 for 20 files mark we had announced previously.

In either case, I am asking for model feedback regarding this. I can do it either way, but I am thinking this is the most fair way to do it. If you have a reason to the contrary please let me know.
 
I think that sounds great and I would definitely like that.
 
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mired said:
Zoomer said:
Additionally we one-way encrypt passwords when we store them so you don't have to worry about someone getting access to your password which you may use on other sites or services

Erm, say what? I am going to guess you give a bad explanation as an attempt to alleviate potential fears of privacy. The alternative is that you don't really understand much about encryption.

Personally, I would forgo the entire showing that you currently do. Trust won't increase with some faux presentation of data. You could put up there anything you want, has no bearing on the back end ;)

I have no idea what you are trying to get at here (or where you found this snippet because I don't think I said this anywhere in this thread). What I was saying in that statement is that neither myself or any of my developers can see your password when it's stored in our database because it's stored as a MD5 hash which is a pretty standard practice. Also not sure what you mean by faux presentation of data. If you are referring to the screenshot in the terms of service that IS an actual shot of the database. It has more fields now because we've added new features, but at the time it was posted that was it. Regardless I feel I have done a pretty good job of earning the trust of my customers. Not really sure why you feel the need to chime in to this thread in a negative way.

It's from your site. Do you salt those passwords?

You are getting defensive and claiming trust. However, my 'negativity' comes from people claiming to be trustworthy and secure but not actually being the latter. Your website makes claims, your users may trust you - but trust != security.

I trust my friends implicitly - but if they talk in their sleep then whatever I tell them isn't necessarily secure.
 
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Zoomer said:
mired said:
Zoomer said:
Additionally we one-way encrypt passwords when we store them so you don't have to worry about someone getting access to your password which you may use on other sites or services

Erm, say what? I am going to guess you give a bad explanation as an attempt to alleviate potential fears of privacy. The alternative is that you don't really understand much about encryption.

Personally, I would forgo the entire showing that you currently do. Trust won't increase with some faux presentation of data. You could put up there anything you want, has no bearing on the back end ;)

I have no idea what you are trying to get at here (or where you found this snippet because I don't think I said this anywhere in this thread). What I was saying in that statement is that neither myself or any of my developers can see your password when it's stored in our database because it's stored as a MD5 hash which is a pretty standard practice. Also not sure what you mean by faux presentation of data. If you are referring to the screenshot in the terms of service that IS an actual shot of the database. It has more fields now because we've added new features, but at the time it was posted that was it. Regardless I feel I have done a pretty good job of earning the trust of my customers. Not really sure why you feel the need to chime in to this thread in a negative way.

It's from your site. Do you salt those passwords?

You are getting defensive and claiming trust. However, my 'negativity' comes from people claiming to be trustworthy and secure but not actually being the latter. Your website makes claims, your users may trust you - but trust != security.

I trust my friends implicitly - but if they talk in their sleep then whatever I tell them isn't necessarily secure.

Do we store passwords exactly as entered in a hash? No we do not. We did do it that way when we first launched the early beta, but in one of our early updates we updated the existing records when users logged in, and all new users since that point have used the newer method.

I'm being defensive because you popped in this thread and with no other input just started attacking our methods without knowing what we do. Again, what I said was that I cannot simply go look at a record in a database and see what someone's password is. That has been true from day one.

I never claimed out site is 100% secure, but no site ever is, and no one should ever use the same password across websites if they don't want to risk someone accessing data on all of them assuming they guess your password.

Please stop cluttering this thread. I am trying to get feedback and all of these extra posts are making my question harder to find. If you want to grill me feel free to do it via pms and post it after the fact.
 
We are having a website problem. We are actively working on it, and will have it up as soon as possible.
 
mired said:
We are having a website problem. We are actively working on it, and will have it up as soon as possible.

Everything should be OK now. Please report any issues you may find. We apologize for the inconvenience this may have caused.
 
I think it does sound like fairly reasonable pricing for what it is, though it's about the same price, slightly more expensive for 20GB than it was for my dropbox account, which I stored everything on my computer on while I was changing my hard-drive. I don't really know much about this stuff though to be honest, and you've been giving me a free service for at least a year now.

One thing I will say is you're making a lot of changes to the site. It looks almost like most aspects of the site are completely being changed and you'll pretty much have a new site. Now I'm sure you're keen to let your investment pay off and start actually making profit on it, which don't worry, you will, but personally though I'm absolutely happy to pay for the service you're providing me in the future, I'd also like to experience the new site for longer than a month before I start paying. Let's face it, chances are in those first few months there'll be a whole load more changes you'll have to make, things that don't actually work, things that need to be tweaked etc. This is just narrowing down the problems. I just recommend you put the new version of the site in a beta period for a certain amount of time, like you did with the original, allow some more models to try it out, allow the ones who have been using the current site to see what they think of the new site.

I'm sure if you work on it that you'll be able to fix most things within a fairly short period of time, but I'd just not jump the gun by saying "you're all going to have to pay after x amount of time" before you absolutely know that the site is running completely smoothly and has no issues. If you turn around and say to your current consumers "we're totally changing the site you're used to and in one month you're going to have to pay for it." and the site has a whole bunch of problems, it may deter models already using the site, and likewise, if you say to new models that they have to pay immediately, and the site is still having issues and running through changes, it may deter them or make them angry at the site that they're paying for a service.

Just allow the models some time to adjust to all the changes before giving them a date that you'll start charging. We are a distrusting bunch of people, we also put a lot of risks into our jobs and any expenses eat into our income, also remember that the majority of camgirls are not well off and live paycheque to paycheque or just cam as an extra form of income. They possibly don't even sell that many videos, even if they have a lot on offer. I have used the current site since you first told us about it on here, I love it and trust the system, but I haven't used this new version yet, so in many ways that trust needs to be built back up.

You've always been incredibly professional, you've never been anything other than respectful towards models and our line of work. There are a lot of dicks out there who are looking to get a way into model's income, or wanting to find out all their personal details, I do not believe you're one of those people, you've never given off any of those vibes, but I am still wary as always. Other models will be too. You need to make sure that everyone knows that what they're getting is worth the risk of releasing their info.
 
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I like the method of charging per GB. I don't sell many videos but I do give away short ones as incentives or rewards. I also use Camredeem to upload custom recordings or Skype shows, so these will be downloaded once (sometimes up to three times when the recipient is a muppet and deletes it by mistake!) so would not be needed on Camredeem for long. Will I be able to substitute, swap them etc as often as I need to? ie I would delete a few and upload a few to replace them.

I'd be happy to pay $5 a month for 3 GB and maybe $7.50 for 10GB. Can't imagine me needing more storage than that.
 
Isabella_deL said:
I think it does sound like fairly reasonable pricing for what it is, though it's about the same price, slightly more expensive for 20GB than it was for my dropbox account, which I stored everything on my computer on while I was changing my hard-drive. I don't really know much about this stuff though to be honest, and you've been giving me a free service for at least a year now.

One thing I will say is you're making a lot of changes to the site. It looks almost like most aspects of the site are completely being changed and you'll pretty much have a new site. Now I'm sure you're keen to let your investment pay off and start actually making profit on it, which don't worry, you will, but personally though I'm absolutely happy to pay for the service you're providing me in the future, I'd also like to experience the new site for longer than a month before I start paying. Let's face it, chances are in those first few months there'll be a whole load more changes you'll have to make, things that don't actually work, things that need to be tweaked etc. This is just narrowing down the problems. I just recommend you put the new version of the site in a beta period for a certain amount of time, like you did with the original, allow some more models to try it out, allow the ones who have been using the current site to see what they think of the new site.

I'm sure if you work on it that you'll be able to fix most things within a fairly short period of time, but I'd just not jump the gun by saying "you're all going to have to pay after x amount of time" before you absolutely know that the site is running completely smoothly and has no issues. If you turn around and say to your current consumers "we're totally changing the site you're used to and in one month you're going to have to pay for it." and the site has a whole bunch of problems, it may deter models already using the site, and likewise, if you say to new models that they have to pay immediately, and the site is still having issues and running through changes, it may deter them or make them angry at the site that they're paying for a service.

Just allow the models some time to adjust to all the changes before giving them a date that you'll start charging. We are a distrusting bunch of people, we also put a lot of risks into our jobs and any expenses eat into our income, also remember that the majority of camgirls are not well off and live paycheque to paycheque or just cam as an extra form of income. They possibly don't even sell that many videos, even if they have a lot on offer. I have used the current site since you first told us about it on here, I love it and trust the system, but I haven't used this new version yet, so in many ways that trust needs to be built back up.

You've always been incredibly professional, you've never been anything other than respectful towards models and our line of work. There are a lot of dicks out there who are looking to get a way into model's income, or wanting to find out all their personal details, I do not believe you're one of those people, you've never given off any of those vibes, but I am still wary as always. Other models will be too. You need to make sure that everyone knows that what they're getting is worth the risk of releasing their info.

I understand your point, and truthfully the plan as of now would give everyone who's currently using the site a total of 2 months before they have to pay from when the new design was released. It's been out for a week already, if we start charging at some point mid-late march and give every model currently using the site a free month that amounts to a total of over 60 days of playing with the new design before you would have to pay. Truthfully, we haven't really changed anything that can really break stuff. The site certainly looks a lot different because we refreshed the design, but that is really just like a fresh coat of paint. The real guts of the website where all the transactions take place are running off the same code they were before, and as I said, we are still giving it a lot of time for testing. The only things other than the design that we've changed were very minor in terms of impact. We added the Bundles feature, but that is basically just a different user interface for creating a "New Code"... on the back end it literally is using the same software code as if you clicked the "Create Code" button that has been there since the beginning (too many uses of the word code in one sentence with different meanings, but yeah). Our primary goal with the redesign was to leave the guts of the website alone and just make the model's experience better when using it. Lastly, it's true we've been a bit aggressive about pushing changes during the beta. Once we start taking money from people we will be a LOT more conservative about making changes to the website. The last thing we will want to do is break a service people are paying for. Changes will happen on scheduled days, off-hours, with as much notice as possible.

The other side of the coin here is that we've been running this site essentially as a free service for a 18 months now. It's been a positive thing as far as I am concerned because it's given us a lot of time to really polish things and get as much feedback as possible. The reality is though that it's costing money just to keep it online, and the costs have increased substantially from day 1 to today because we are using a LOT more storage and a WHOLE lot more bandwith. The growth has been pretty staggering, and honestly it's not going to be sustainable at all unless we start making some income to offset these increasing costs.

In regards to the cost being higher than Dropbox there are a couple reasons for that I'll explain below, but I would point out that 90% of the currently active models will be able to use the $5/month plan which is cheaper than Dropbox. Dropbox, mediafire, etc. are all cracking down on and removing adult content when it's shared. These sites are not designed for that type of use, they are meant for personal storing and sharing of files, and not selling adult content as a business. In fact, it's actually against the terms of service to do so. Also, we don't have the venture capital investors or server infrastructure that they do to be able to quite literally give away storage and bandwith, and we are at the point where the site has gotten so popular that we are outgrowing the already-expensive (for us) infrastructure we do have. We're a boutique-sized operation that are building our business model around the idea that our site is built exclusively for models, and we actually listen to their feedback and add features they request (such as the bundles feature you asked us for a few days ago that we have since implemented). No one working on this website ever plans to quit their job. We are not planning or trying to get rich off of this. It's really a side project that might give us a little supplemental income, but that's it. We expect that half of the models using the site right now will stop when we start charging (it's inevitable, more people use a service when it's free). We also expect that most of the ones who stay will be able to use the $5 a month plan. Our hope is to break even (in terms of month-month expenses) the first month that existing customers have to start paying.
 
You've always been incredibly professional, you've never been anything other than respectful towards models and our line of work. There are a lot of dicks out there who are looking to get a way into model's income, or wanting to find out all their personal details, I do not believe you're one of those people, you've never given off any of those vibes, but I am still wary as always. Other models will be too. You need to make sure that everyone knows that what they're getting is worth the risk of releasing their info.

One last thing I wanted to mention about this. We will never be getting anyone's personal info. When we start charging we will be using a secure third-party payment processor (like ccbill) who handles all that stuff. We just direct you to their site, you pick your plan, pay, and they tell our site you paid for x plan and we enable it. We will never get or ask for any personal information from any model.
 
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I wanted to post about our plans for the next few weeks. At this time we are planning two more "big" updates. The first one will be either tonight or tomorrow at some point, and the second one will be in the next week or two.

Update 1 (Final Feature Update)
This will be our final feature update before we launch, and will include the following changes:
  • The new "My Codes" page will launch. We changed the layout to remove the Redeemed Codes completely from the "listing" and made the Unredeemed Codes listing take up the entire width of the page which allowed us to make each code entry a bit shorter (to fit more in one page). In place of the Redeemed Codes listing we have added a Redeemed Code search so you can lookup a code that a customer reports an issue with, and if desired, Reactivate that code to be used again rather than asking them what files they bought and making a new one by hand. These changes will also make the page load a lot faster because it won't have to load the thousands of redeemed codes some models may have.
  • We have removed all the references on the "My Files" page that refer to the file count, and replaced them with your current and total storage in terms of GB. We are issuing everyone 20GB of storage (the $10 plan) for the rest of the beta and the first free month of the live site. After that they can choose to purchase whatever package suits them best based on how much storage they are currently using, and their expectations going forward.
  • We added a Filesize item to the individual file "bubbles" on the "My Files" page so you can see how big each file is as it's stored on the website.
  • We made it so the file "bubbles" on the "My Files" page will grow in height with the description rather than add a scroll bar within the bubble itself. This just looks better, and is easier to read.
  • We are adding buttons to the page that gives you the code & link that you give your customers after you click "Create Code" and pick your files. They will allow you to either create another code from scratch or duplicate the code you just created and give you another code/link with the same files. We looked at how models are using the site and found that most people are creating codes over and over and over again a lot of the time, and rather than them having to close the popover and click create code again we figured it made sense to add a couple options right to the final "Here's your code" page.

Update 2 (Final Pre-Launch Update)
The second update will come in a week or two. This update will add all of the pages and logic for handling payments and various packages. This update will add the following content:
  • The page outlining the various payment plans will be added so models can browse them (in case someone has not looked at this forum), but payment will not be required (this will be stated on that page), and none of the "Buy" buttons will do anything yet.
  • Checks will be added to various pages to prevent accounts that have not paid for the month from creating new codes, but all accounts will be in a "Paid" state for the duration of the beta and the first month of the site going live so this will have no impact on anyone.
  • A "Subscription" button will be added to the popover when you click your username. This will take you to a page where you will see the current plan you are signed up for, and either the date your plan expires or the date your subscription renews depending on whether you are signed up for a one-time payment or a recurring plan.
  • A "News" page will be added that will be used for announcements going forward. I will still be posting in this forum, but a lot of our customers have come via word of mouth so we need a way to communicate with them when we are planning updates, etc.
  • We also plan to add a link to a guide that we are writiting about getting HD files down to an optimal size for the resolution / duration. We suspect (based on inquiries via e-mail) that a lot of models are probably uploading files that are larger than they need to be, and since we are going to be charging based on storage we thought it would be nice to help everyone get the most out of their plans.

I may have missed a thing or two, and we may do a couple minor updates in between or after these two, but we wanted to communicate our plans so everyone knows what to expect. We will do one more update for sure the night before launch to "flip the switch" for charging and trial accounts. Both of these updates will require us to shut the site down for about 10 minutes, and notices will be placed both on this forum and via twitter where you can follow us @camredeem. After we officially launch and start charging we will post info about updates on our news page so as not to clutter this forum, and our updates will be scheduled... probably on a biweekly basis. We will not be making changes as frequently as we do now because we don't want to risk breaking stuff, but we will continue to add features and fix bugs. Just on a more predictable schedule.

Please let me know if you have any questions.
 
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I think someone asked but I had a question, sorry if I missed the answer!

Say we have 20GB of storage. If I was at 19GB, could I delete a 1GB file and upload a 2GB one, or is it 20GB total for the month? Sorry that might be confusing...can we delete and upload any amount as long as our account is always under 20GB? I send a lot of customs as well as exclusive videos that I can delete afterwards so I wondered if deleting them would then free up my file space.

Oh and the new layout looks great, I am loving it!
 
GenXoxo said:
I think someone asked but I had a question, sorry if I missed the answer!

Say we have 20GB of storage. If I was at 19GB, could I delete a 1GB file and upload a 2GB one, or is it 20GB total for the month? Sorry that might be confusing...can we delete and upload any amount as long as our account is always under 20GB? I send a lot of customs as well as exclusive videos that I can delete afterwards so I wondered if deleting them would then free up my file space.

Oh and the new layout looks great, I am loving it!

The short answer is yes you can. As a policy, we will never prevent a model from deleting a file. However, we don't want models to constantly delete and re-upload files in order to prevent paying for the size plan they actually need because it uses a lot of unnecessary bandwith. Also, when you delete a file you make it impossible for any customers who have purchased it to download it so this could lead to problems. At first we will not do anything to prevent this, but if we notice people are constantly deleting and uploading files we may try to find an unobtrusive way to prevent this behavior. Probably something along the lines of making it so you can only upload the amount of your plan in one month (so if you have a 3GB plan you can only upload 3GB of files per month). After that if you delete a file you will not be able to upload a new one (You will get a warning if we decide do this). Again, we currently have no plans to add any restrictions so we won't do this at first, but rather only if it becomes a problem (like if we start getting lots of complaints that people bought files and they were unable to download them because they were deleted).
 
CamRedeem Outage

We will be shutting down the site at 3:30AM EST to apply an update. The site will be inaccessible for about 10 minutes.
 
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