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Chaturbate – Unable to Add US Bank Account, No Support Response Since October 8

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Oct 19, 2026
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Hello @punker barbie,

I'm reaching out because I urgently need assistance with my Chaturbate payout settings.

My Chaturbate username is chloe_ri.

I currently reside in the United States and have a US bank account. I previously contacted Chaturbate Support regarding my tax information, received instructions, and completed everything as requested.

However, I am still unable to add my US bank account for direct deposit (ACH). The only payout options available to me are Paxum, CosmoPayment, and cryptocurrency.

I have contacted Support three times, including replying to a previous email conversation, but I have not received any response regarding this issue since October 8.

Additionally, there is an unknown person listed in my payout information whom I never added or authorized. I have already reported this issue to Support.

My main priority is to enable direct deposits to my US bank account so I can access my earnings.

Could you please help locate my previous correspondence and escalate this issue to the appropriate team?

I would really appreciate your assistance, as I have been trying to resolve this for quite some time.

Thank you very much!