Hi @punker barbie I need an help please. My chaturbate account was banned with no reason, and I’ve already message chaturbate via email days ago. Please help me to fix this problem. I didn’t receive any response yet from chaturbate. Thanks in advance @punker barbie my username is eva_morann I also want to say that my account was used by the studio, and after I was fired, I didn't have access to it. When I created a new account, it was already banned, and I sent all the documents to support email. However, the issue hasn't been resolved for over a week, and I hope for your understanding and a speedy solution.
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The suspension usually applies to the person tied to the ID verification, not just the specific account. If your identification was used on a studio account that was banned, any new accounts created with that same ID may also be automatically suspended.
To resolve it, you’ll need to contact Chaturbate support directly. Send a message to support@chaturbate.com or open a ticket through the SUBMIT A REQUEST portal.
In your message, explain the situation and ask them to disassociate your ID from the previously banned studio account. Once that’s cleared, you can also ask them to confirm whether you’re allowed to create a new individual account.
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The thing is that I wrote to their mail and created a ticket, but no one answers me, I'm ready to solve the problem but no one wants to answer, I don't know what else to do
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Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.
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