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Chaturbate Support wont answer

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Feb 23, 2021
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I stream on chaturbate sometimes and this past pay period a converted a good sum of tokens but I still haven't received payment. Its been 2 weeks and I've emailed them multiple times about this and they haven't responded. Its getting to the point where I need the money as bills are coming up. My question is there something I can do to speed up the process? Or why they aren't answering my emails. Is there a # I can call?
 
Mar 24, 2019
800
1
805
31
cbhours.com
Twitter Username
@cbhours_com
2 weeks and no response at all? Did you get the auto reply with a ticket #? is so post the ticket # and tag "punker barbie"

if you didn't receive an auto reply with the ticket number then make sure you check your spam folder
 
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punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
1,531
4
908
163
Orange County, Ca
www.Chaturbate.com
17087401 @punker barbie

Thank you and I converted them a think almost two weeks ago and I've been emailing for a couple days atheist once a day. I always get the auto message but never any replies
Support has confirmed that this has been resolved. Please remember that sending multiple emails about the same issue can delay a response.
 
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Reactions: Brett M
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Feb 26, 2021
25
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Hi all
I’ve been waiting for sometime for a reply from support, over a week.
I understand these guys are busy but do they ever respond?
I’ve emailed a few times now
I don’t mind waiting but because this is my first time I’ve tried to contact them and no response at all not even an auto reply.
enjoy using the site just need to know they have our back when things go wrong?
Thanks
 
Upvote 0

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
1,531
4
908
163
Orange County, Ca
www.Chaturbate.com
Hi all
I’ve been waiting for sometime for a reply from support, over a week.
I understand these guys are busy but do they ever respond?
I’ve emailed a few times now
I don’t mind waiting but because this is my first time I’ve tried to contact them and no response at all not even an auto reply.
enjoy using the site just need to know they have our back when things go wrong?
Thanks
Please provide your username or ticket number.
 
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Feb 26, 2021
25
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Ok cool
Will check this out! Can say I’ve seen any auto reply
The only thing I have seen is a message saying
Your message was successfully sent

or something like that
Thanks
 
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Nov 12, 2017
2,291
1
2,350
113
UK
Twitter Username
@brettm1987
Chaturbate Username
mrbeefy87
Upvote 0
Feb 26, 2021
25
1
1
Have you tried using the official site and "submit a request" page form? If not, try that, here:
https://support.chaturbate.com/hc/en-us/requests/new

I definitely always receive an automate email within seconds (yahoo or hotmail) with the thank you for contacting, plus a ticket number
Yea
Have you tried using the official site and "submit a request" page form? If not, try that, here:
https://support.chaturbate.com/hc/en-us/requests/new

I definitely always receive an automate email within seconds (yahoo or hotmail) with the thank you for contacting, plus a ticket numbe
Have you tried using the official site and "submit a request" page form? If not, try that, here:
https://support.chaturbate.com/hc/en-us/requests/new

I definitely always receive an automate email within seconds (yahoo or hotmail) with the thank you for contacting, plus a ticket number
Yea I always do it on there site
It’s strange that I don’t get any kind of automated email reply’s
I have received emails from them only a couple of times
Like if we’ve received an offline tip.
I have sent quite a few now so don’t understand why
Maybe because I’m doing it from a mobile rather that a desktop or laptop?
Should that matter?
Thanks for the message
 
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Feb 27, 2021
4
0
0
chaturbate.com
Hi, Shirley! @punker barbie Chaturbate's support hasn't answered me for 8 days.
I need to get their answer, because I have a problem that happened to me the first time. They always answered me quickly.
Can you help me please? Ticket is 17098818
Thank you
 
Upvote 0

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
1,531
4
908
163
Orange County, Ca
www.Chaturbate.com
Hi, Shirley! @punker barbie Chaturbate's support hasn't answered me for 8 days.
I need to get their answer, because I have a problem that happened to me the first time. They always answered me quickly.
Can you help me please? Ticket is 17098818
Thank you
Support has confirmed that they have responded to your email.
 
Upvote 0