Custom video scam

[esonga]

I asked her for a custom video

Watch Sindy_Cat_ live on Chaturbate!

it is my 1st day here with lush! Make me blush! Bzzzz FOLLOW my inst @ellie_woow Goal reached : handbra 2 min #18 #skinny #schoolgirl #cosplay #smalltits

chaturbate.com

And I paid her 1600tkns
But she didn't deliver the custom video to me
I told her, "I haven't received the custom video yet, would you please check email?"
But she blocked me without replying

I contacted support
I had saved screenshots of PM so I also submitted them
But she said
"We sent a video to this user, but he began to claim that the video was not sent"

She didn't refund me
What should i do?

 

[punker barbie]

I asked her for a custom video

Watch Sindy_Cat_ live on Chaturbate!

it is my 1st day here with lush! Make me blush! Bzzzz FOLLOW my inst @ellie_woow Goal reached : handbra 2 min #18 #skinny #schoolgirl #cosplay #smalltits

chaturbate.com

And I paid her 1600tkns
But she didn't deliver the custom video to me
I told her, "I haven't received the custom video yet, would you please check email?"
But she blocked me without replying

I contacted support
I had saved screenshots of PM so I also submitted them
But she said
"We sent a video to this user, but he began to claim that the video was not sent"

She didn't refund me
What should i do?

Support has confirmed that this has been resolved.

 

[esonga]

I don't know if she submitted the evidence,
1600tkns refunded to me

 

[cexmental]

Hi.
For future reference: https://wetransfer.com/

This site has a free transfer option. You can send files (or folders) up to 2GB in size. The site does not require an account to use to free transfer option. The site works like other "drop-box" sites, as in it sends an email and a download link to the recipient. Works great and the e-mail you receive is proof the file is available to you!

Cheers,
Cexmental

 

[Billyboy]

Hi All,

I had similar scenario. This is what CB Support said in response to my ticket.

blah blah .......
We would like to remind you that tipping on Chaturbate is entirely voluntary and is done at your own risk. You should refrain from engaging in token transactions that involve your tokens being given in exchange for an independent broadcaster providing or doing anything, such as performing a specific service, as we are not in a position to enforce an independent broadcaster’s faithful performance of such transactions. Tipping is intended — per our terms of service — to be a voluntary gratuity that you can send to an independent broadcaster.
Please let us know if we can help you further.

Thank you,
The Chaturbate Team

In the end I worked it out with the model.

 

[esonga]

Hi.
For future reference: https://wetransfer.com/

This site has a free transfer option. You can send files (or folders) up to 2GB in size. The site does not require an account to use to free transfer option. The site works like other "drop-box" sites, as in it sends an email and a download link to the recipient. Works great and the e-mail you receive is proof the file is available to you!

Cheers,
Cexmental

I always use wetransfer.com
I suggested wetransfer.com to her,
But she refused wetransfer.com