I can transmit but my thumbnail cannot be seen on the page,, soft ban ?

[Ayumi_TT]

Hello, good evening, this morning I noticed that it was not growing in users and when I checked I realized that my thumbnail did not appear on the chaturbate page and my users did not see me online in their favorites, I was transmitting and receiving tokens , but my miniature was not visible, when trying to send tokens to a model friend she did not allow me, I asked @punker barbie if she could intervene with her magic and shed light on my problem, I did not do anything forbidden, I was just talking to my users What would I do to celebrate my next birthday in the living room? Infinite thanks. mi username is : Ayumi_tanaka

My account allows me to log in and start streaming, I don't have a ban notice, but it doesn't allow me to send tokens or let them see that I'm streaming. Greetings

 

[cbhours]

You are currently on page15 and your thumbnail shows up just fine.

 

[Vixxen81]

There are no soft bans or shadow bans on CB only temporary and permanent and you would 100% know if either happened.

 

[punker barbie]

Hello @Ayumi_TT I have confirmed that the support team has responded to your inquiry.