I need to find a Directv technician to ask a simple question

[CurvyDDMarie]

If anyone on here is a technician, or maybe has a friend/relative that is an installer. A CSR might be able to help me also. So I guess I'm open to either of those 2 people. No sales people though, they wouldn't have any idea. And no previous technicians/CSRs, I need to talk to someone that knows their exact system to current date and would be familiar with any updates and such.

Thanks! I just wanted to ask regarding my super-duper-awesome billing error that's been in my favor for the last 10 months. I've been paying just over $5 a month for full service, and now I'm going to be moving next month. I'm afraid if I call Customer Service the rep is going to notice what little amount I've been paying, and sort of flag my account or whatever. I want to know if there's anyway around this. Or maybe can I just lie and say my stepdad or some other imaginary person works for DTV and I get an awesome discount? Lol, I don't know! That's why I need help.

If not, oh well. It's saved me over $650 in the last 10 months, so I suppooooose if I have to suck it up and go back to paying regular price I will hah!

 

[Anonymous]

Re: I need to find a Directv technician to ask a simple ques

Are you not able to transfer service via the internet?

 

[CurvyDDMarie]

Re: I need to find a Directv technician to ask a simple ques

Well I think doing it the 110% legit way either through customer service or by requesting the transfer online is going to consist of someone looking at my account and that's what I'm trying to avoid.

 

[mrballou]

Re: I need to find a Directv technician to ask a simple ques

I really doubt they will charge you back pay since it is their problem and not yours.Besides , you will most likely feel better once this issue is delt with if you contact them. And if you wait muh longer the amount could get out of hand.