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Missing SEPA/wire payout $2,942.05 since mid August. Support stopped responding

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Oct 10, 2026
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Hi everyone,
I’m dealing with a missing payout on Chaturbate and would appreciate any help or escalation.
Chaturbate username: laraslife
Issue summary:
A payout of $2,942.05 was sent (according to Chaturbate) on August 19, 2026 via wire/SEPA to my EU bank account. The money never arrived.
Timeline:
August 21 – CB Support: “We have sent a wire/SEPA transfer of $2,942.05. It should arrive no later than August 28.”
September 3 – I contacted them saying it still hadn’t arrived.
September 5 – CB confirmed the payment was sent on August 19 and had not been returned to them. They asked me to verify bank details.
September 8 – I provided my bank details (same account I’ve used for 5+ years without issues). They confirmed the details match and said they contacted the payment processor to investigate.
After that I sent several follow-ups (September 8, September 18 and multiple emails in the last 2–3 weeks). I received zero responses.
It has now been over 7 weeks since the payment was supposedly sent and more than a month since they said they escalated it to the processor. My bank has no record of the incoming transfer.
Has anyone managed to get a stuck wire/SEPA recalled and the tokens/balance credited back after CB ghosted them like this?
@punkerbarbie – could you please look into this and help escalate it? I can provide any additional information or screenshots if needed.
 
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Hi everyone,
I’m dealing with a missing payout on Chaturbate and would appreciate any help or escalation.
Chaturbate username: laraslife
Issue summary:
A payout of $2,942.05 was sent (according to Chaturbate) on August 19, 2026 via wire/SEPA to my EU bank account. The money never arrived.
Timeline:
August 21 – CB Support: “We have sent a wire/SEPA transfer of $2,942.05. It should arrive no later than August 28.”
September 3 – I contacted them saying it still hadn’t arrived.
September 5 – CB confirmed the payment was sent on August 19 and had not been returned to them. They asked me to verify bank details.
September 8 – I provided my bank details (same account I’ve used for 5+ years without issues). They confirmed the details match and said they contacted the payment processor to investigate.
After that I sent several follow-ups (September 8, September 18 and multiple emails in the last 2–3 weeks). I received zero responses.
It has now been over 7 weeks since the payment was supposedly sent and more than a month since they said they escalated it to the processor. My bank has no record of the incoming transfer.
Has anyone managed to get a stuck wire/SEPA recalled and the tokens/balance credited back after CB ghosted them like this?
@punkerbarbie – could you please look into this and help escalate it? I can provide any additional information or screenshots if needed.
Hi @punkerbarbie,
I know you’re probably getting a lot of messages about payout issues right now, and I really don’t want to bother you. At the same time, it feels like you’re one of the few people who might actually be able to help move this forward.
My daily payout of $2,942.05 was supposedly sent on August 19 via SEPA/wire. It never arrived, my bank has no record of it, and Chaturbate support confirmed on September 8 that they escalated it to the payment processor. Since then they’ve completely stopped responding. No updates, no replies to multiple follow ups.
It’s now been almost two months. I understand these things can take time, but the total lack of communication is really difficult. Many of us in the same situation have no idea what’s actually happening with our money or why support has gone silent.
It would mean a lot if you could take a look or help escalate this. I’m also hesitant to keep streaming because I’m worried the same thing will happen again with future payouts. A bit of communication from support would already make a big difference.
Thank you in advance for any help you can give.
 
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Hi @punkerbarbie,
I know you’re probably getting a lot of messages about payout issues right now, and I really don’t want to bother you. At the same time, it feels like you’re one of the few people who might actually be able to help move this forward.
My daily payout of $2,942.05 was supposedly sent on August 19 via SEPA/wire. It never arrived, my bank has no record of it, and Chaturbate support confirmed on September 8 that they escalated it to the payment processor. Since then they’ve completely stopped responding. No updates, no replies to multiple follow ups.
It’s now been almost two months. I understand these things can take time, but the total lack of communication is really difficult. Many of us in the same situation have no idea what’s actually happening with our money or why support has gone silent.
It would mean a lot if you could take a look or help escalate this. I’m also hesitant to keep streaming because I’m worried the same thing will happen again with future payouts. A bit of communication from support would already make a big difference.
Thank you in advance for any help you can give.
@Punkerbarbie please reply to me. I'm really waiting for your answer.🥺
 
Upvote 0