A friend of mine who has been broadcasting on CB for over 18 months has recently created a new account.
When logging in to either her previous or her new account she received a notice to say that she must verify with a passport (see attachment, obviously I have blanked out her personal information), her cedula is not sufficient. The problem is that she doesn't have a passport.
I advised her to contact support as there must be many Colombian models that broadcast but do not have passports. She received a reply stating that CB's policy has changed and that anyone creating a new account (that has had a CB account previously) has to now use a passport to verify. Is this right @punker barbie ?
user name(s): princess_eve & _cute_princess_
(there was no ticket number on the reply)
@punker barbie - I appreciate that you cannot respond to me directly as I am not the account holder, but could you please ask a member of support to look in to this and to contact the account holder direct?
Thank you in advance for your help.
When logging in to either her previous or her new account she received a notice to say that she must verify with a passport (see attachment, obviously I have blanked out her personal information), her cedula is not sufficient. The problem is that she doesn't have a passport.
I advised her to contact support as there must be many Colombian models that broadcast but do not have passports. She received a reply stating that CB's policy has changed and that anyone creating a new account (that has had a CB account previously) has to now use a passport to verify. Is this right @punker barbie ?
user name(s): princess_eve & _cute_princess_
(there was no ticket number on the reply)
@punker barbie - I appreciate that you cannot respond to me directly as I am not the account holder, but could you please ask a member of support to look in to this and to contact the account holder direct?
Thank you in advance for your help.